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"Very clean room and overall property"

"Initially, when I messaged the property before going on my vacation they never bothered to reply. I waited a whole week, I called & was connected to their central reservation service. They gave me incorrect information that bus 18 stops directly outside the hotel, it’s 10mins walk from the bus stop. The hotel is away from the main tourist areas, I mostly used uber, Tram 13 stops 3/5mins walk from the hotel but currently due to some changes it’s not going directly to the Amsterdam Centraal Station. You need to get Tram 17 first & then change to Tram 13. Their bathroom is appalling, it gets flooded when you have a shower or wash your face (if you are of petite structure like me). Secondly, there’s a section behind the bed with hangers, it’s not designed for short people perhaps a very very tall person. Lastly, the room is poorly lit, if you want to enjoy & read a book, there’s no proper headrest. I really did not enjoy my stay at this hotel. However, the staff tried to make my stay a bit comfortable. I was offered free breakfast for the duration of my stay & a fruit basket was left in my room as an apology but I didn’t get the chance to have any of that. I am very disappointed with Leonardo Rembrandt Amsterdam. It was waste of money & added stress to have booked this hotel."

"Centrally localized close to everything within walking distance, the staff was very helpful and friendly. It was just an amazing place to visit."