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"Parking , staff"

"The hotel in general was very good. Just personally, we had a few issues Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room. Its hell of a long walk with steps. When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed...

"breakfast is excellent, also staff are very well trained."

"Good hotel would stay again"

"So much better than I expected. The bar area, restaurant and huddle areas were all so beautifully done and the food and drink lprices were very reasonable. Plenty of electric car charging available. All staff we encountered were helpful, polite and friendly. Rooms very comfortable and modern. Will definitely book again next time we stay in Loughborough."

"Lovely hotel, perfect for a business stay. Breakfast the following day was great too"

"Room clean and well equipped. Staff very helpful. Excellent breakfast with plenty of choice. Spa excellent."

"Lovely room and facilities but why charge for car park if you’re staying, appreciate it’s near the airport but there must be a way of controlling access without penalising guests who have already paid to stay."