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"My account was charged a “tip charge” of $50 at the time of check in. I contacted Expedia for assistance as I did not receive a response from Glo Best Western and they were able contact the hotel. Expedia informed me the “tip charge” was for “incidental charges” and would be credited back in a couple of days. I had no extra incidentals. Sketchy"

"Clean room, bathroom, everything in working order. Comfy bed and pillows. Only provided shampoo, conditioner and bar soap. No body wash or lotion. Room was small but adequate. Parking lot seemed small for 3 story hotel. Breakfast was average, out of bisquits and bacon when we were there. Had waffles and OJ. Overall value was good. Would stay here again for same price or less."

"We switched to this motel last min after having a BAD experience at our original booking. Western Inn was GREAT!!!! VERY HAPPY."

"Upon checking in...there was a smell....when going to our room and checking the beds (2 queen beds) BOTH BEDS WERE BADLY STAINED.... we were moved to another 2 queen bed room upstairs....also BOTH BEDS STAINED AND GROSS...TRASH STILL IN THE ROOM... When I asked for the Manager, I was told there was no Manager on location, no was there any service staff to change any sheets or clean anything.... I demanded a refund and got one."

"Very happy with our stay."

"Needs updated"

"Our room was clean and the young man that checked us in was extremely friendly and helpful"

"This hotel is showing its age but the room was clean and the beds were comfortable. Unfortunately, the refrigerator in our room ran very loud. We would have requested another room if we hadn’t arrived exhausted."

"The friendly front desk. The breakfast was great and so was the staff. The hotel was very clean just the ice machines was not working. I will be coming back."

"I found earrings in my room that I threw in the trash. The swimming pool area wasn't in good or great shape. The pool area needs some modern upgrades. More seating and better lighting. Breakfast was fair and the was little small for the furniture that was in the room. It was okay. I've stayed in several other SPRINGHILL SUITES MARRIOTT and it was ALOT NICER than this particular facility. The rooms were also much bigger."

"Enjoyed the 3 queen beds in one room for myself and granddaughters and great granddaughters. Very nice room and staff was great and very helpful."

"Never recommending this place, just terrible. My room was not cleaned before I arrived. There were blood, food and hair on the beddings. I had to change rooms. But they did say, they were planning on remodeling the place."

"The pictures did not match the actual hotel . The hallways were gross , and the rooms were not maintained . I would not recommend this hotel ."