I didn't like the attitude of the desk clerk very rude and cold Definitely didn't make a guest feel comfortable or welcome just concerned about getting paid
Unfortunately, even though the gentleman at the front desk was polite, the check-in experience was terrible. The system was not working and he had to get the manager. They finally got me checked in and asked me to sign a receipt, for $80 even though I showed that I had pre-paid for the stay online and was able to use a credit and only paid sixty-something. They said that the receipt was for Hotels.com and not another charge. As it was late and I was tired, I signed. Shortly after getting to my room, I went to the bath room and found three live cockroaches walking around the bathroom sink and shower. I immediately killed them, then proceeded to pack my bags and check-out. I'm not pretentious at all and understand that motels are usually cheaper for a reason. But, I draw the line at having live roaches in the room.
เข้าพัก 1 คืน, กันยายน 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
1 เม.ย. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
The staff was helpful but the room had broken glass from the wall around the hot tub and the hot tub didn’t work
I didn't like the bed it was too hard, funny colored slime came out of the hot tub, black mold all around the base of the walls, my wife is now sick, and there was bgs under the pillows
The overall experience wasn’t bad. Staff was very friendly. But the website advertised they had vending machines, they actually do not. The lights in the room barely worked. Tv reception sucked. Our tv went out in us many times. The WiFi was non existent.
Where to begin, filthy.. And I mean filthy, from the dirty toilet to the black carpets.. No real towels they provide a king bed room with two oversized hand towels... Terrible, don’t bring a family here no matter what
Thankfully no bed bugs. Initial room light wasn't working, but the lamps were bright enough. Also the shower was set to full burst, so it was uncomfortable to shower sensitive areas.
the place is dirty, inconsiderate to the fact I am handicapped and still would only give me a room on second floor which was very difficult for me to get up steps room is dirty and door does not have a lock only chain the door was damaged before, it was too late for me to change places and I would have lost my payment terrible place
I chose this hotel as I needed to do my laundry and it listed laundry but alas no. The guy on reception didn't give two hoots that I had a load of clothes that needed washing. Then there was the room. Dusty. When u turned on the heater it blew a cloud of dust up into the air. Obviously hadnt been cleaned in a while. Thin walls. Not happy
Property needs a lot of maintenance. Everyone that works there is very rude.
เข้าพัก 4 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
MA
14 มี.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Ehhhhh it was ok
Ok
เข้าพัก 1 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
ผู้เข้าพักจริง
17 ก.พ. 2019
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
pooor customer service and rude made stay unpleasant
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
31 ม.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Let me say, you get what you pay for. The room appears clean smelled horrible had to go up and get odium and freshener, smelled like a cat lady lived here for years. Cigarette burns in the bedspread. Gave me a room as far away from my car as possible and during a snow storm. Wind kept blowing the door had to use chair to keep it from shifting had to put one of the towels to block the wind on the floor.
The tub was very nice and the room is a good size.
the only neg thing is I wanted to stay another night so I had to go back on line to add another night the they wanted me to fill out paper work again. its like just add another night!!