Thank you so much for your review! We do have different types of handicap rooms so make sure you specify which type you want when you call us to make your next reservation.

Thank you so much for your review!

Thank you for your review!

Thank you for your review!

Thank you so much for your review!

Thank you so much for your repeat business and for your review. We are very sorry that you did not have a good check in experience. We will show your review to Heaven, the front desk clerk that checked you in, so she will provide better customer service in the future. Thank you for letting us know so we can take care of this issue right away.

Thank you so much for your repeat business and for your review!

Thank you for your review!

Thank you so much for your review!

Thank you so much for your informative review!

Thank you so much for your review!

Thank you so much for your review!

Thank you so much for your review!

Thank you for your review!

Thank you for your review. We do have a full hot breakfast buffet with fresh eggs, bacon, sausage, potatoes, make your own waffles, etc. We hope you find another hotel that better meets your expectations the next time you are in this area.

Thank you so much for your review! We are sorry that the hvac unit in that room was too loud. Thank you for letting us know so we can take care of any problem right away.

Thank you so much for your review!

Thank you so much for your review!

Thank you for your review!

Thank you for your review. We are sorry that you did not completely enjoy your stay. We are almost finished a complete renovation of our guest rooms and we are sure you will love what we have done during your next visit.

Thank you so much for your review!

Thank you so much for your review!

Thank you so much for your review! We do apologize that one of our elevators is out of service. The work has been completed and we are just waiting for an inspection by the county which should be very soon.

Thank you so much for your review!

We are sorry that you did not enjoy your stay. We hope you have a better hotel experience the next time you are in this area.

Thank you so much for your review!

We are sorry that you did not enjoy your stay. Our hallway lights are pretty bright so not sure how the hallway was dark during your stay. We hope you have a better hotel experience the next time you are in this area.

Thank you for your review. We did check our hallway camera and saw our housekeeper go into your room at 2pm and cleaned for 25 minutes. We also checked our log book and your complaint was that your room smelled like urine. Our front desk staff came to your room and we think you were smelling our cleaning product. Our front desk staff did offer to move you 3 times but you declined so we did not feel a discount was justified. We hope you find another hotel that better meets your needs the next time you are in this area.

Thank you so much for your review!

Thank you for your review!

Thank you so much for your review!

Thank you so much for your review!

Thank you so much for your review!

Thank you so much for your review!

Thank you for your review!

Thank you so much for your review!

Thank you so much for your review!

Thank you for your review!

Thank you so much for your review!

Thank you for your review. We are sorry you had an issue with your room. We do have a pest control company that regularly sprays all our rooms so any insect that does get into a room is quickly killed by the residual insecticide. We cannot prevent insects getting into our rooms but we do all we can to prevent that from happening. We hope you find another hotel that better meets your needs the next time you are in this area.

Thank you for your review!

Thank you so much for your repeat business over so many years and for your review!

Thank you for your review. We are sorry that we could not give you the 1pm checkout you requested. Normally it would not be a problem but we had a group checking into the hotel and needed the rooms to be cleaned. We do have a large outdoor seasonal pool. Like other restaurants with a buffet, we do not allow food to leave the restaurant. We have a free all you can eat buffet and a guest could take an unlimited amount of food with multiple trips. We hope you have a better hotel experience the next time you are in this area.

Thank you so much for your review!

Thank you so much for your review!

Thank you so much for your review!

We are sorry that you did not enjoy your stay. We do not see any issue reported to our front desk staff. We hope you find another hotel that better meets your needs the next time you are in this area.

Thank you so much for your review!