"I've stayed in this hotel many times, as it probably the nicest hotel in Bournemouth. However, that is not to say it doesn't have its issues. Given it's an old hotel that has been modernised, there is a lot of issue with noise, particularly between the floors - you can hear every footstep someone makes above you, that is not an exaggeration. The doors on the rooms are not on soft closers to prevent slamming, so you will encounter a lot of noise if you have fellow guests who are less considerate with not closing the door quietly, and letting it slam.
Staff in the restaurant and bar are ok - just ok. You will often be waiting a while to served or even acknowledged, but once you have they are friendly. Reception staff are a mixed bag - some very kind, helpful and cheery, but one woman on my most recent stay was curt and barely made eye contact with me.
Food served in the restaurants is nice, but not exceptional.
All of these issues are exacerbated by knowing what you are paying to stay there. This hotel is not cheap!"
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
