"Poor check in …, staff good …but lack of reception desk ..felt like we sorted our selves out …. Breakfast staff good but restaurant felt hot stuffy … choice of “grey decor “ dim and depressing …: poor quality ingredients for breakfast …. Single coffee machine led to queues"
"Excellent location near the beach and pier.
The outdoor garden is spacious and lovely on a sunny day.
The indoor pool and hot-tub are very nice but a shame that residents have to pay £5/day to use them.
The bar, dining room and entertainment rooms are well maintained.
Our bedroom was small and definitely needed some refurbishment, but was adequate for a 2 nights stay."
"Beautiful hotel in a perfect location. Pool was much needed in the heatwave. Feel this is a bit of a victim of its own success. It draws a certain clientele and doesn’t feel exclusive and for the price it should do. Pool needed cleaning. Otherwise head and shoulders above all the other Bournemouth hotels. View was of the travelodge carpark"
"The staff are very helpful and friendly. The breakfast was really superb, it was one of the best English Breakfasts I have had at any hotel. Rooms are clean, but a little bit dated. I would be happy to stay again. Thanks to the management & staff for a lovely stay."
"A perfectly placed hotel for exploring Bournemouth beaches. The restaurant was nice not huge selection but nice and freshly cooked. Breakfast was a good mix. Staff were fantastic. Especially Holly at front desk- she was so friendly and kind. Gave us tips to get to the best part of a beach nearby saving us loads of time and stress. Helped us get extra pillows for the room. The superior room was really lovely , clean and air conditioned was perfect for heat wave ! Will def stay here again when we return to Bournemouth"
"Really conveniently located with excellent spa, sauna and pool facilities. Most of the attractions were walking distance of the hotel with lots of choice of places to eat.
Lovely breakfast. Would go back again 😊"
"Cleaners do such an amazing job very clean.staff are amazing very helpful. The breakfast 100% well done chefs. plenty of parking but you have to pay for parking if you do not book direct which is a shame.bar on site 24hrs which is very useful.can not fault anything."