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"Everything stood out. The hotel, surroundings, room and food were stunning. Particular shout out for the Chartwell restaurant - absolutely worldclass. Good and service. Thank you for a fantastic stay "

"Very good staff"

"Staff very friendly. We were overlooking a busy road. With windows closed it was ok."

"The hotel waa great, parking a little tight, but manageable, room was warm, clean and comfy, great access to the shops, with a 5 minute walk, staff were amazing to top it all off, parking is free if book with the hotel, if not you need to pay. "

"Amazing service, very friendly staff. I think the best service I got in UK so far. The breakfast is delicious and fresh. The rooms are on the smaller side compared to US hotel rooms but still double. Loved the room decoration and the design. The only thing to point out is the shower tub didn’t drain the water well, but I think it’s a fixable issue. Overall really liked it and planning to come back again "

"Nice clean comfortable room. Temperature comfortable. Staff were excellent. Bar was lovely and relaxing with the open fire. Food was amazing. Thank you"

"The rooms in the courtyard were gorgeous. Attention to detail was spot on even to the welcoming note on the bed "

"Everything was just perfect. Food outstanding"

"This hotel & Spa is absolutely amazing, the staff were so attentive to our needs, I had booked this hotel for a treat for my family which they so enjoyed, the grounds are beautiful and the food is cooked from the best quality, yes, the spa is not huge when you compare this to other spa facilities but this gives this hotel spa the advantage of giving you space to enjoy the spa experience, would I travel to this hotel again, most definitely, worth every penny."

"Loved the location."

"Great staff very friendly and helpful lovely clean warms rooms with tea coffee - excellent breakfast options and variety "

"This was a lovely heritage property located about a 15 minute walk to the centre of York. Staff were very welcoming and the room was spotless and comfortable. (If stairs are an issue for you, there can be many depending on your room floor - just two into the house) Breakfast was delicious and we also enjoyed the communal sitting room and the private parking. Overall, a lovely stay with great value. "

"Location of hotel was perfect "

"Wonderful accommodation and food, with excellent, friendly service! "