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"Room was clean, excellent staff."

"A true gem of a hotel in York. Easily walkable to centre. Hotel and rooms spotlessly clean. Tasty, hot breakfast with plenty choice. Comfortable rooms but a little too hot. Good parking area at rear of hotel. Staff very pleasant and could not be more helpful. Special shout out to Gemma and Stuart who were both excellent. Would definitely stay here again. 5 stars all round. "

"Staff were very welcoming and always there to help.The hotel itself is 1st class and we enjoyed l stay very much."

"Lovely hotel and excellent staff"

"The room was very spacious, beautifully decorated and designed and the main hotel lobby bar was also beautiful. A 10 minute walk to York centre "

"Excellent location across the street from Minster and short walk to Shambles, good breakfast, large room, good service."

"Lovely hotel, perfect location - short walk along tow path to city centre. Large room and lovely bathroom. Excellent breakfast with particularly friendly staff - only one minor point is that none of the salt and pepper grinders we tried actually grind - possibly a known issue as there were sachets also available. Also witnessed that this hotel is very welcoming for dogs and has lots of things for young children to play with in the reception area."

"We were there for a conference weekend. The outside of the building didn't look very welcoming, due to the black bricks, but once inside, it was lovely, welcoming and warm, the staff were attentive and nothing was too small for them. The rooms, the food everything was perfect."

"Friendly staff. Local to the city. Clean room. Beautiful breakfast."

"Clean spacious room, with adequate amenities. Pleasant & friendly staff. Comfortable beds, although only had room with 2 singles! It was a very last minute booking, but very pleased with the reservation process. "

"Amazing stay as always."

"Great suite great staff"

"Excellent cleanliness excellent service especially good staff excellent rooms "

"All good. Breakfast used to be better at Hotel du Vin. "