The staff are super friendly and will bend over backwards to make you happy. The front desk girls are fantastic! I loved the shower in the room, and the walkability to everywhere. Very pleased.
Very nice clean decorated hotel with an excellent cafeteria with a lot of choices to eat. Excellent service with very helpful staff with always a smile on their face and checking all the time if you needed anything. We found this hotel the most convenient and affordable and with excellent service from the staff.
Service from all staffs are excellent. Just didn’t approve of housekeeping staff going into room when not requested. Not their fault, but I’m not messy, so I don’t need daily cleaning, and also because sometimes I leave things lying around. All good, otherwise.
This hotel is a hidden gem, some of the best service i’ve had at any hotel. They provide ice that they will deliver to your door as well as other necessities. Very close to both beaches, and good area with great food spots and nightlife.
The hotel it self is good but the location is not convenient
Agnes
เข้าพัก 4 คืน, ตุลาคม 2024
10/10 ดีเลิศ
Ivan Venneth
เดินทางเป็นกลุ่ม
28 ก.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Staff are nice and friendly! Super accommodating so for that I’d come back for the staff. The rooms are nice but the issue is the water pressure from the showers are weak, frequent power outages, and the whole time we were there, the elevators were shut down. The staff was helpful with bringing down luggage’s from rhe 4th floor but super inconvenient. The pool also need some cleaning and it had so much chlorine that our eyes stung while swimming.
I had an excellent stay at Ferra. The staff were amiable and attentive, the food was delicious, and the cleanliness was impeccable. The hotel’s location was ideal, making it convenient for exploring the area. Highly recommended!