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Hotel Santafe Suite

2.5 star property
Stay connected while exploring Plaza de Bolívar’s vibrant surroundings. Enjoy secure and comfortable accommodations that make your stay truly unforgettable.

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In the heart of Los Mártires, Hotel Santafe Suite offers a warm welcome with free in-room WiFi and convenient amenities like self parking. Unwind with peace of mind knowing you're in a smoke-free environment, and enjoy the added security of a 24-hour front desk and luggage storage.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Santafe Suite pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santafe Suite?

Self-parking is free at this property.

What time is check-in at Hotel Santafe Suite?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Hotel Santafe Suite?

Checkout is at 1:00 PM.

Where is Hotel Santafe Suite located?

Located in Los Mártires, this hotel is within a 15-minute walk of Avenida El Dorado, Paloquemao and Torre Colpatria. National Museum of Colombia and International Charismatic Mission are also within 1 mile (2 km). La Sabana de Bogotá Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

8.0

Cleanliness

6.0

Amenities

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 3 out of 20 reviews

Reviews

Verified

10/10 Excellent

Garret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and very friendly staff. Great security. They let me choose my room. How nice is that!? Close to all the action in Santa Fe and central Bogota. Close to the National Museum and plaza de Bolivar. Tinted windows were pretty cool on the third floor for people watching outside. Literally steps from anything you could want in a "tolerance zone" - Great bars, casinos and clubs nearby. Good food choices as well closeby. Great value for the price. It's not the Ritz but so what?...you stay for the location not the hotel. Highly recommend!
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Seedy, dirty, rough area nice staff

Super sketchy area with suspicious characters right outside the locked door on the hotel. Dirty stained towels, dingy sheets, no window in room and low privacy. Didn't test the shower. Biggest downside is no toilet seat?! What?! Just the metal rim?! REDICULOUS. At least there is wifi in the lobby and water/drinks to buy. Staff was super nice. Prostitutes everywhere outside. Know what you're getting into...
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Christian

Liked: Staff & service
Disliked: Amenities
You usually get what you pay for but not here. The other reviews are true. Complete photo shop pics. I got the kitchenette room and the stove didn't work. A bunch of gas comes out that immediately fills room with gas smell but would not ignite; thank god actually as I felt the whole room would light up and get engulfed in flames. The refrigerator works at least but dirty. I had to wipe down handles so I didn't feel dirt when opening and closing door. Bathroom looked clean but I wiped the toilet and a bunch of dirt was cleaned off. Speaking of toilet, there is no seat so you can either sit on porcelain (which you have to clean or wipe yourself) or squat to go #2. Hot water does come out immediately which impressed me but no shower head so just stream of water. I got 2 beds and both were uncomfortable. One was too stiff and the other was short and out of shape. The area where hotel is, is right on the edge of the red light district so you're not in the best or safest environment. If this is your thing, you'll feel at home. If not, you won't feel safe in the area at night.
Stayed 4 nights in Feb 2023
Verified

8/10 Good

Marc-Andre

Liked: Cleanliness, staff & service
Very central and conveniently situated. Room was cleaned daily. I wish the toilet had a seat but it had hot water ! Very basic room but undoubtedly a very good value considering cost, staff, location. I do recommend!
Stayed 3 nights in Apr 2022
Verified

6/10 Okay

Roberto

Liked: Staff & service
Disliked: Room comfort

Hotel barato pero en zona muy riesgosa

Pues la doña es demasiada fea Es una zona de alto riesgo afortunadamente todo bien pero no es un lugar el cual yo regresaría por la ubicación
Stayed 1 night in Apr 2022
Verified

2/10 Terrible

CARLOS ALBERTO

Disliked: Staff & service

Decepcionante y deplorable

Es una zona híper peligrosa, llena de prostitutas, travestis y malandros. El hotel dentro tiene gente indeseable como huéspedes, de mal hablar, de gritar y poner música en las habitaciones, a todo volumen a las 6:30 am, en cuanto a las recepcionistas son muy decentes y muy atentas. El WC tenía rota la manilla de bajarla rota y remendada, tuve que rearmarla. El jabón que ponen en la habitación es mínimo, tamaño micro y de la más baja calidad; las toallas de baño igualmente de las peores. Lo único rescatable de este establecimiento son las recepcionistas, muy atentas, dedicadas y amables.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, secure, and the staff is fine. It took a bit of time and effort to get things fixed. But, all was fine.
Stayed 7 nights in Jan 2022
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel avec un accueil sympatique

Bon hôtel
Stayed 10 nights in Nov 2021
Verified

8/10 Good

Alejandro

Liked: Cleanliness

Se recibe por lo que se paga, pero en general bien

Se recibe por lo que se paga, buen servicio, aunque hubo un pequeño inconveniente con la llave de la ducha ya que le faltaba perilla del agua fría y me quemé un poco mientras intentaba abrirla con mis manos
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Erney

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

MASAKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

Luan

Liked: Staff & service
Stayed 1 night in Jan 2022
Verified

8/10 Good

Carlos

Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

MUHAMMAD

Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Verified

6/10 Okay

Jorge ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021