Experience luxury at Hotel Lugano Suites, where you can unwind with a breakfast buffet, relax in the sauna or steam room, and rejuvenate with aromatherapy or a massage. With free in-room WiFi, on-site car rentals, and dry cleaning services nearby Colombia Stock Exchange and Andino Shopping Center.
Located in Chapinero neighbourhood, Hotel Lugano Suites is connected to a shopping centre. Travellers who have shopping on the agenda can visit Avenida Chile Shopping Center and Andino Shopping Center. Colombia Stock Exchange is another place to visit that comes recommended. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Bogotá travel guide
Along with a restaurant, this aparthotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a fridge, a stovetop and a microwave. Comforts include premium bedding and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers.
Hotel Lugano Suites offers 36 accommodations with DVD players and minibars. Beds feature down duvets and premium bedding. 45-inch LCD televisions come with premium satellite channels and pay-per-view films. Accommodation at this 5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.
This Bogotá aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the aparthotel include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Height restrictions apply for on-site parking
24-hour return airport shuttle (surcharge)
Area shuttle (surcharge)
Car hire
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Family friendly
Babysitting (surcharge)
Children stay free (see details)
Cot
Restaurants on site
MURANO
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Hob
Microwave
Refrigerator
Dining
Free buffet breakfast available daily 6 AM to 10 AM
24-hour room service
A bar/lounge
A restaurant
Minibar
Bedrooms
Down comforter
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
1 private bathroom
Designer toiletries
Dressing gowns
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided
Living spaces
Fireplace in lobby
Entertainment
45-inch LCD TV with premium cable/satellite channels
DVD player
Pay films
TV in common areas
Outdoor areas
Barbecue grill
Terrace
Laundry
Laundry facilities
Laundry service
Work spaces
24-hour business centre
Computer station
Conference centre (646 square foot of space)
Desk
Meeting rooms
Comfort
Heating
Pets
Pet friendly
Fee: COP 60,000 per pet per night
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free daily newspapers
Free local calls
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Location highlights
Connected to a shopping centre
In a business district
In a shopping district
In an entertainment district
Things to do
24-hour gym
Ecotours nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
36 units
9 floors
Ballroom
Built in 1994
Connecting units available
Renovated - January 2014
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 3 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Express check-out available
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of COP 60000 per pet, per night
Service animals are welcome
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available.
Cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: COP 45000 per vehicle (one way)
Pet fee: COP 60000 per pet, per night
Cots (infant beds) are available for an additional fee
Rollaway beds are available for an additional fee
Facilities fee: COP 7000 per person, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Hotel Lugano Suites Bogota
Lugano Suites Aparthotel
Lugano Suites Aparthotel Bogota
Lugano Suites Bogota
Hotel Lugano Suites Bogotá
Lugano Suites Bogotá
Lugano Suites
Hotel Hotel Lugano Suites Bogotá
Bogotá Hotel Lugano Suites Hotel
Hotel Hotel Lugano Suites
Hotel Lugano Suites Bogota
Hotel Lugano Suites Aparthotel
Hotel Lugano Suites Aparthotel Bogota
Frequently asked questions
Is Hotel Lugano Suites pet-friendly?
Yes, pets are allowed at this property. There's a fee of COP 60000 per pet, per night.
How much is parking at Hotel Lugano Suites?
Self-parking and valet parking are free at this property.
What time is check-in at Hotel Lugano Suites?
Check-in start time: 3 PM; check-in end time: 3 PM.
What time is check-out at Hotel Lugano Suites?
Checkout is at 1 PM.
Does Hotel Lugano Suites provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of COP 45000 per vehicle applies.
Where is Hotel Lugano Suites located?
Located in Chapinero, this luxury aparthotel is within a 10-minute walk of Colombia Stock Exchange and Avenida Chile Shopping Center. Andino Shopping Center is 1.1 mi (1.8 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Lugano Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice rooms, GREAT service. ALL employees were very friendly.
Fantastic location in nice area with great restaurants.
After dark, only take taxis to where you want to go.
Matrassen need to be renewed!
They didn’t have a room for me the first night. So they booked an airport pickup for me - which was very nice of them. They arranged for me to stay at BH Rosario hotel for that one night. The breakfast is good at this hotel. The staff is nice and kind. We had one loud neighbor during our stay. But otherwise the room was good. Another thing about Bogota is that the toilets don’t flush as well as they do in the states.
En general muy buen servicio y atención. El restaurante excelente, los servicios del baño turco. Las habitaciones muy comodas. Lo que no gusto es que cobren el agua de la habitación y el cafe
Very clean and spacious suites. Staff was friendly. Neighborhood was great, but unfortunately everything in the area was closed because it was a holiday.
Hôtel propre mais autant ils contrôlent les entrées et sorties pas du control dans ce qui se passe à l’intérieur. De la musique à fond dans les chambres voisines jusqu’au petit matin. Et à nouveau au petit matin. Des gens qui crient dans les couloirs ... horrible. Dit à l’accueil mais rien n’a été fait.
This hotel is a hidden jewel. Well situated in the Chapinero district. It is located off the busy 7th avenue. The district is beautiful. Breakfast is very very nice and delicious. We really lucked out.
Nice hotel with great breakfast buffet. Location is amazing. Our bathroom was a bit odd, shower doors let the water escape so we had to use towels to keep from flooding. Also, toiletries in bathroom are minimum.
The hotel went well above expectation to make sure we had everything we needed. They messaged prior to the stay to ask what type pillows we wanted, if we wanted a heater, and other special requests. In addition, once I mentioned it was my husband's birthday, the decorated the room with flowers, balloons, wine, fruits, and cake for a minimal charge. Very attentive to our needs throughout stay. Would stay here again.
Verified traveller
Stayed 4 nights in Sep 2019
8/10 Good
Verified traveller
8 Aug 2019
Liked: Cleanliness, staff & service
It takes too much time to have hot water in shower room.
It’s the only concern I had.
The rooms were very spacious; it was the size of an apartment. The breakfast buffet was excellent. The front desk staff were very helpful.
Verified traveller
Stayed 3 nights in Mar 2019
4/10 Poor
Verified traveller
1 Apr 2019
Liked: Cleanliness
Disliked: Staff & service
the only point which I disappointed is the person at the check-out time.
Based on the web-site, my understanding is that the check-out time is 13:00. However, the reception person asked me what time I checked-out even though it was 11:30 and also his face and tone was so impolite. And also when I checked-out the hotel, he did not make his smile. Without him, this hotel is good but I will not stay this hotel again because of him