The place is good. Rooms are fine and clean. Stuff was friendly. Restaurant service was awful. It took forever to get a couple of soups we ordered. Extremely slow.
El chico venezolano que me llevo la comida a mi cuarto me atendió super bien no recuerdo su nombre pero me dijo que era de venezuela su servicio muy bueno the best of the best
I have stayed here many times. This time the check out person did not want to give me receipt for the IVA taxes. I insisted but he said he was too busy and that he would email it to me. I never received the receipt. The person who drives the shuttle to the airport was not polite when asking for the paper that gives clearance to depart the hotel. I told him the counter person was going to call him. This time the hotel personal was no polite nor welcoming.
Lina
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก SR OCAMPO วันที่ 3 พ.ค. 2024
Good morning, Mr. Ocampo, in advance we apologize for the behavior of the staff during your stay, we will provide feedback to the staff so that in future stays these cases do not occur again and even more so with guests with a large attendance at the hotel, with respect to Your invoice could be sent to us in the shortest time possible. It is worth clarifying that your invoice will arrive with the total value of your stay and in a specific part what was the value of VAT that you canceled any concerns. We remain attentive to the cell phone 3134020498. We will be attentive to your comments. and we hope to have you again with us to have the pleasure of serving you.
Para estancia cortas execelente ,buen servicio y tranquilo ,solo les falta agregar caja fuerte para poder dejar seguro .cuando salepara no llevar pertenencias de valor cuando sale
Instalaciones muy básicas, ropa de cama de baja calidad y en regular estado. Alcoba demasiado pequeña, aunque el personal fue amable.
Por el precio se consiguen mejores hoteles en mejores vecindarios
LUIS
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Front desk วันที่ 30 เม.ย. 2024
Estimado Luis, gracias por alojarse con nosotros, lamento que en esta ocasión su estadía tuviese algunos detalles que no lograron su espectativa, seguimos mejorando cada vez
A very good modest hotel, clean, safe and close to el dorado airport. Brekfast buffet was very good, a lot of choices and the best is the humble staff personnel. A repeat visiting again.