4/10 แย่
Rana
เดินทางกับครอบครัว
29 ก.ค. 2025
When I arrived to this hotel, the staff member wrote me a message that was translated on his phone to Turkish saying that my room was not available because of an issue with one of their personnel…
He told me that he would set us up in a sea view room in a neighbouring hotel. I went along as I didn’t know about the other hotel, communication was difficult and I felt that I basically had no choice!
Although the other hotel did have a sea view, the rooms were not renovated, AC was very loud and night clubs on the beach were also very loud all night. My son was not happy to be in that room.
If there really was a genuine problem with my booking, the hotel should have written and given me the option to cancel in advance so I can choose another hotel of my liking.
I really did not appreciate how this situation was handled.
Rana
เข้าพัก 1 คืน, กรกฎาคม 2025