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"Since I booked through Expedia I was informed (rather rudely) at check-in that she would not enter my Choice points number. When I realized that we were booked for a second floor room instead of a higher floor room, she basically said since we had an "accessible" room she couldn't change it. When I told her that we didn't need "accessible", she said she couldn't change it. Not at all helpful or even pleasant about it. Upon entering the room, I realized that the room did not even resemble...

"First of all, my name is not Natalie, it's Patricia. (Natalie is my daughter) can you please change that. This was a very nice hotel and we appreciated it since the previous two that we booked were horrible. I hope I get my $100 deposit back to my card - I'll be watching for it. Thanks."

"Very basic, housekeeping left our door open. No elevator. Very basic breakfast. Budget friendly"

"This place is in a very unsafe place. We did not even check in."

"Quick overnight stay, a little pricy but worked well for us."

"I was in town for a wedding and I just needed a room for the night and the value was quite nice. Good price clean room. The property is not well landscaped but I didn’t care about that. I just needed a clean room for the night and so for my purposes, it was just fine. The staff was very accommodating. The room was clean. The air-conditioning was nice. It was just lovely."

", it is so beautiful and cozy here, we thank you."

"Clean room"

"Location is close to Michigan's Adventure. The area was ideal. The pool was nice , just a little warn down. Breakfast was sufficient. The room was clean."

"Love this place, our second annual stay! The Host Shelly is fantastic and makes a killer breakfast just perfect before heading out on your day! Highly recommend!"