โรงแรมใกล้บลู เฮน ฟอลส์, คลีฟแลนด์

"Conveniently located right off the highway. Great staff and breakfast. "

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"Gaming and putt putt can definitely use an upgrade. People were being extremely loud until 1am. Even when complaining to front desk nothing was done about the loudness"

"Since it's a large corporate property my expectation was that it would be similar to other properties that stayed. However it was quite surprising to see some type of soil stain on the bedspread, and the tiles in the bathroom coming up from the floor. But the next morning when it was time to take a shower, I was surprised to see that the shower head was not mounted to the wall just hanging like a hand shower. There was no place to put in to take a shower so I had to hold on to it the whole time....

"Breakfast was ample. Tile in bathroom floor was loose. We got a feeling management is working to cut costs. Room carpet was not well vacuumed, otherwise ok. "

"Very friendly staff. Always pleasant when approached with a question. Dining area clean and inviting. Indoor pool clean and well maintained. Housekeep cleaned rooms very thoroughly. Making a welcoming impression when we returned from our daily activities. We would stay there again in a heartbeat."

"Ty"

"good stay "

"The shower did not function to full capacity. There was just a light steam of water coming out of shower head. We heard other guest saying the same with their showers as well. Was given a number to call for cmplaints but nothing was done to solve the situatiuon."

"We had a great stay!"

"N/a"

"This place is looking very dated and worn out! The staff was nice. And the free hot coffee was appreciated."

"Very peaceful and relaxing"

"It was good "

"Floors were sticky in hallway amd elevator. Rooms were run down could definitely use some updates. "

"The location is nice and room is fine. The room: no hooks for towels, loud noise very early in the morning, the elevator, hallway and room smell like weed. We stayed one night so we tough it out but it should not have to be that way. Customer service: very poor, check in rep wasn't friendly and the next morning we asked about breakfast, she said that we had to pay which we weren’t aware of. When we check in the rep was not friendly and did not inform us anything. She did not do anything for us...

"Checking in was smooth and easy "

"We were not made aware that hotel is under major renovation! No amenities- coffee maker,etc. Room smelled horible of what we assumed was construction fumes(?). We would have gone elsewhere but arrived tired about 9pm. "