Standard Double Room, 1 Double Bed | Desk, soundproofing, iron/ironing board, bed sheets
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Reviews of The Shores Hotel, Central Blackpool

2.5 out of 5
The Shores Hotel, Central Blackpool
29-31 Tyldesley Road, Blackpool, England

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 118 reviews" "
Rating 8 - Good. 36 out of 118 reviews" "
Rating 6 - Okay. 12 out of 118 reviews" "
Rating 4 - Poor. 10 out of 118 reviews" "
Rating 2 - Terrible. 18 out of 118 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Hardeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Barbara on 6 Nov 2023
Hi, Hardeep! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Barbara

2/10 Terrible

Steven

Stayed 1 night in Oct 2023
Response from Barbara on 6 Nov 2023
Hi, Steven! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara

6/10 Okay

Allan

Travelled with group
Stayed 1 night in Sep 2023
Response from Barbara on 6 Nov 2023
Thank you for rating us positively, Allan! We will surely work on the feedback shared by you to improve the services further. Have a nice day ahead :) Regards, Barbara

4/10 Poor

Gordon Speed

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Barbara on 6 Nov 2023
Hi, Gordon! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Barbara

4/10 Poor

Sophie

Stayed 1 night in Sep 2023

2/10 Terrible

Alex

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel, absolute filth! Daylight robbery!
The worst hotel I’ve ever stayed in. I travel up and down the country for football, have stayed in many hotels, good, bad average, but this is by far the worst yet. The reception room/bar area was a disgrace, rubbish everywhere, food all over the floor, just a dumping ground with a leaking ceiling. That’s where we had to leave our bags as our rooms weren’t ready. After the football match we went back to check in. The rooms were nothing like advertised, not looked after, funny smell and not clean. No remotes for the tv in any room, no towels in any room, no hot water in 1 of our 3 rooms. 1 room had no toilet roll! Complete waste of money, ruined our trip, wouldn’t recommend it to nobody, not even a Bolton fan! I will be getting in touch with hotels.com to complain. Fair play to the fella behind the bar at the Philly sports bar who was shaking his head in disgust when we told him where we were staying. If only we’d known before booking. Hopefully this review can save others the disappointment we witnessed on Saturday.
Stayed 1 night in Sep 2023
Response from Dewi on 12 Sep 2023
Hey, Alex! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ava on 12 Sep 2023
Hi, James! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Ava

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Barbara on 12 Sep 2023
Hi, Alex! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 Terrible

STUART

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Took 30 minutes to see anyone when I arrived. No towels, toilet roll, very strong smell of weed, carpets disgusting. Party going on until 6.30 in the morning on the second night. Would not go back there if they paid me.
Stayed 4 nights in Aug 2023

2/10 Terrible

Michael

Stayed 4 nights in Aug 2023

2/10 Terrible

Godfrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Teresa

Stayed 4 nights in Aug 2023

2/10 Terrible

Dipmala

Stayed 2 nights in Jul 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
David and his team were fantastic hosts will definitely be back
Stayed 7 nights in Jul 2023

8/10 Good

Louise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff couldn’t have been any nicer. Very friendly. We had a downstairs bedroom with an en-suite shower room which was immaculate.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price you pay owner and staff Very welcoming and helpful. Great location will definitely be back.
Stayed 3 nights in Jul 2023
Response from Eva on 25 Jul 2023
Hi, Alison! it feels great to see you that you had a nice stay. We will feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Eva

6/10 Okay

Zaheer

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
You get what you pay for.
First impressions not good second same, bed was very comfortable, smell weed on staircase, dirty carpet on stairs and bedroom carpet stains all over. The owner was very friendly and a nice chap.
Stayed 2 nights in May 2023
Response from Ava on 7 Jun 2023
Hi, Zaheer! We regret the unpleasant experience you had with us. We shall strive to meet up to your expectations so that we can make your stay comfortable with us. Looking forward to welcoming you soon with a delightful stay ahead :) Regards, Ava

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant say i would recommend!
Urmmm... quite alor wrong here . Its difficult to describe quite how terrible it was. £45 a night is too much fot his hotel unfortunately. I have stayed in 3rd world countries accommodation where you slept on the floor with a bucket for the toilet and that was better than this hotel. The building has massive potencial but sadly isnt being utalized. I can only warn you not to book here unless you are complelt desperate.if you dont smoke but love ypur roo Smelling of it then this is the place for you! One thing i can say is that the people who 'worked' there were very friendly.
Stayed 2 nights in Mar 2023
Response from Ammy on 23 Mar 2023
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Hugh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ammy on 19 Nov 2022
Hi, Hugh! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs
Stay clear
Stayed 1 night in Oct 2022
Response from Ammy on 19 Nov 2022
Hi, Michael! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

10/10 Excellent

Catrena

Stayed 1 night in Oct 2022
Response from Ammy on 19 Nov 2022
Hi, Catrena! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Ammy on 19 Nov 2022
Thanks for the positive rating, John! Hope to welcome you again soon. Regards, Noah

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly.
Stayed 1 night in Oct 2022
Response from Ammy on 19 Nov 2022
Hi, Gary! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with a lovely warm welcome. The manager was excellent & couldn’t be more helpful. The family room suite was perfect for our family of 5 & had everything we needed. The decor in the kids room was ace & very modern in the parents room. The kids even got a hamper full of yummy goodies which made our day & was a lovely surprise. Breakfast was amazing & set us up for the day nicely. Location was great for the tower, shopping centre & promenade attractions. Fantastic place with fantastic staff! Thank you for a great stay. We’ll definitely be staying again.
Stayed 1 night in Sep 2022
Response from Ammy on 2 Oct 2022
Hi, Keith! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

Lucy

Stayed 1 night in Sep 2022
Response from Ammy on 2 Oct 2022
Hi, Lucy! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner was very accomodating and secured a parking space so we could park all day Also offered a change of room so we could have a single and twin
Stayed 1 night in Sep 2022
Response from Jacob on 26 Sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

8/10 Good

Emma

Stayed 1 night in Sep 2022
Response from Jacob on 26 Sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Greta on 19 Sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

6/10 Okay

Elizabeth

Travelled with group
Liked: Staff & service
Helpful staff.
Stayed 1 night in Sep 2022
Response from Greta on 19 Sep 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

6/10 Okay

Stephen

Disliked: Room comfort
Friendly people very basic but clean, parking is a nightmare it’s outside the hotel on a public road took me ages too source a parking space
Stayed 1 night in Sep 2022
Response from jane on 11 Sep 2022
Hi, Stephen! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you with an amazing stay ahead. Regards, Jane!

8/10 Good

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Ammy on 11 Sep 2022
Thanks for the positive rating, Jade! Hope to welcome you again soon. Regards, Amelia.

8/10 Good

Sarbir

Travelled with family
Liked: Staff & service, room comfort
It was good room was clean overall only toilet door had no lock
Stayed 2 nights in Aug 2022
Response from Ammy on 6 Sep 2022
Hi, Sarbir! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Amelia.

8/10 Good

Merhawi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from jan on 6 Sep 2022
Hi, Merhawi! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Jane!

8/10 Good

Catrena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jon on 17 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

6/10 Okay

Patrick

Travelled with family
Personal view
Overal it's ok but I expected better. Staff friendly, reception on arrival was disappointing as it looks very untidy and everything is all over the place. I requested for ground or first floor but was offered the last floor which is third floor. The beds are fragile and squeaky. They very fragile. The apartment containing 3 single beds have no wardrobe,cupboard, table or chair to sit on. Bathroom has a shaking toilet bowl and shower leaks out on the floor with nothing to clean it up. Heater is central as such cannot be regulated from inside the room. I have to specifically request for a small fan heater as my daughter is asthmatic. As i said the staff are friendly.
Stayed 2 nights in Aug 2022
Response from Ammy on 19 Aug 2022
Hi, Patrick! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

2/10 Terrible

Wesley

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Kwok

Stayed 1 night in Jul 2022
Response from Jon on 17 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jon

8/10 Good

Mohd Syafawi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jul 2022
Response from Ammy on 27 Jul 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Dominic

Stayed 1 night in Jun 2022
Response from Christina on 10 Jun 2022
Thanks for rating us positively, Dominic! Glad to see that the services offered by us meet your expectations, we will endeavor to keep it up. Regards, Christina!

10/10 Excellent

Carrie-Ann

Travelled with family
Stayed 2 nights in Jun 2022
Response from Christina on 7 Jun 2022
Hi, Carrie! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Christina!

6/10 Okay

A

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not the beds
Triple room booked with parking Owner phoned me 10.40pm wanting payment Even tho it clearly states pay at hotel On arrival no triple room So a mattress was put on floor
Stayed 1 night in Apr 2022
Response from Ammy on 6 May 2022
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Nice family run hotel was happy with my stay Brilliant location Room was clean and tidy
Stayed 2 nights in Oct 2021

8/10 Good

james

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Never seen so much artex in my life!
Stayed 7 nights in Sep 2021

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical B&B
Nice landlady , only needed a bed n shower so it was fine . Does exactly what it says on the tin.
Stayed 2 nights in Sep 2021

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was ok,clean,livable for the week.
Stayed 7 nights in Aug 2021

10/10 Excellent

MISS S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
I had a wonderful stay here, the bed was so comfortable, the room was very clean and well kept. The location was prefect not far from all the attractions. The owner Enid was very welcoming. Although the was a mix up with the room, this was dealt with very quickly with no issues. I would definitely recommend anyone to stay here
Stayed 2 nights in Aug 2021

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic host and location, rooms were clean and tidy. Would stop again
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
What was unique, well the check in was terrible, the room was disgusting, the staff !!! There wasn’t any , do not book the Shores it’s really really really crap
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
A bit disappointed when we booked through the site it said pay on arrival which we choice but 2 days later they took the funds out of the bank. While property is clean and not dirty but looking a bit tired and dated with artex on walls and ceiling, we had room 12 which was classed as a twin room I think it should have been a single room which would have been nicer and gave a bit room but for 2 adults a bit small. There not a chair in the room only the beds to sit on. The bathroom sink was to low and to get your head over the sink was difficult due to the shelve above, toilet roll hold like you find in public toilets but it would not work so took it out to use we were told that this was the worse room why did we book it, we did not have choice that was we were given when we arrived. The accommodation is nice and central to most so did a lot of walking. Breakfast may have been good but £8.00 person on top of the room rate no thank you. No extra top up on coffee or milks on a daily basis these were charged out at £1.00 we did enjoy our stay but nothing really to say other than it was ok and for what we paid was expensive fo the room we had. Would go back again purely for the location
Stayed 3 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID like the plague. Tried charging three different prices when arrived.tv didn’t work.rooms needs a very good deep clean. Brown marks on sheets had to sleep in clothes as beds disgusting.alarm every time a door opened.woken at 6am by the shower door in the next room.then to top it off I had my card cloned and was fraudulently charged more once left the hotel when rang to ask why I was told I should have charged yo more for the room I’m going to take another £200 from your account thank god the phone call was recorded! Avoid
Stayed 1 night in Aug 2021