"Room was clean, staff were very helpful, breakfast a great choice but warm except for the beans which was good, the bar was great very accommodating staff."
"As regular visitors to the Imperial Hotel we thought that this was an Inferior room to what we have had in the past,
1 no safe 2 Window did not have an opening on a hot day for fresh air so always steamed up 3 My wife fell out of the bed during the night because the mattress was larger than the base and sloped over the edge off base 4 The hand Gel in the bathroom had no Lather as it looked to be diluted like water.
When we reported the above to Ricky on Reception he said that the room 238...
"Comfortable room and bed. Room showing signs of age but clean and well maintained. A portable aircon unit and separate fan were provided (the aircon had a timer facility) and these were necessary and welcome. Decent size kettle in room compared to certain chains. Slowest lift in the known universe, but once you find your way round the stairs that’s fine. Definitely a cut above other properties nearby."
"First impressions were good, with good public areas including bar, restaurant, quite seating area and a performance area. There is parking available in front and behind the hotel (first come first served) Stayed for 4 nights B&B; in the deluxe room. The room had 2 Queen size double beds, ensure shower bath, sea view from a large bay window. There was also a vanity table with hair dryer, kettle with Tea/coffee, large wardrobe, 4 bedside cabinets and 2 chairs and coffee table in the bay by the...
"John and Luke were excellent hosts, friendly helpful informative and fun.
Our downstairs front Room 102 Amelia had a king-size bed very comfy, also good quality furniture with all needs catered for. Tastefully decoated and thought out. Bathroom was small but beautifully designed and the shower was really good. Plenty of tea and coffee, room service is your option as they prefer not to disturb. So thete is a place to leave notes of what you need. The front door was banged by guests late at night...
"Nice hotel. Just what you would expect really. Very grateful for view of pleasure beach. This made my daughter’s holiday very special. Let down a bit by reception staff. Young girl very miserable & didn’t seem to be enjoying her job at all. There was also a terrible smell from our bathroom the whole time. Poss drain problem? Cleaners on the other hand were wonderfully courteous & welcoming. Overall a good stay & would stay again."
"Great Value for money. Rooms are large and clean, Breakfast was great, People serving are smiling and friendly and Location is Brilliant - Super Central."
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