"I booked a stay through Expedia at Embassy Suites by Hilton Syracuse Destiny USA and unfortunately experienced multiple significant issues during the stay.
Our first room had no functioning electrical outlets and the in-room phone did not work. After several unanswered attempts to contact the front desk from my personal phone, we were moved to another room. The second room also had several problems including a broken refrigerator, a broken kitchenette drain, a non-working television, and again a non-functioning room phone.
Additionally, only one of the hotel’s three elevators was operational during the stay, and there was a concerning incident involving unsupervised children engaging in unsafe behavior in the pool area.
These issues were acknowledged by the hotel, but no refund was offered. When I contacted Expedia customer service for assistance, I expected some level of advocacy or support given the documented problems with the property.
Unfortunately, the representatives I spoke with were not able to provide meaningful assistance and ultimately denied my request for a refund.
I understand that hotels operate independently, but part of the value of booking through a platform like Expedia is the expectation that customer service will help resolve situations when accommodations clearly fail to meet basic standards.
I hope Expedia reviews situations like this more carefully in the future and provides stronger support to customers when legitimate concerns arise."
"Always clean. Always comfy. Always good value for the price.
Fabulous staff who truly care about their guests.
We will stay again next yime we are in Syracuse."
Thorndon Park is just one of the places to see in Syracuse, so why not enjoy the other things to explore during your travels? Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.
You can get tickets for a performance at Central New York Playhouse during your stay in DeWitt. Visit the shops and top-notch restaurants in this family-friendly area.
Explore the campus of Le Moyne College during your trip to DeWitt. Attend a sporting event or simply enjoy the top-notch restaurants while you're in the area.
During your trip to Fayetteville, you can browse for the perfect souvenirs at Towne Center Mall. Discover the top-notch restaurants and lively festivals in this family-friendly area.
You can spend time browsing the exhibits at Gage Home Museum during your trip to Fayetteville. Discover the lively festivals and shops in this family-friendly area.
What's the area like around Black Mamba Skate Park?
Black Mamba Skate Park is located in a welcoming area of DeWitt known for its lively festivals and major shopping area. You'll find 136 hotels and other accommodations within a few miles for a convenient home base.
Where is the best place to stay close to Black Mamba Skate Park?
How many hotels will I find near Black Mamba Skate Park?
Expedia has 136 hotels and other accommodation options a few miles from Black Mamba Skate Park.
If I need to cancel the hotel reservation for my stay near Black Mamba Skate Park, will I receive a refund?
Yes, most hotel reservations are fully refundable as long as you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your scheduled arrival. If your reservation is non-refundable, it may still be possible to cancel it and get a refund within a 24-hour period of booking. Plug in your dates, click on "Search", then use the "fully refundable" filter to get the best deals near Black Mamba Skate Park.
What can I see and do near Black Mamba Skate Park?
Study the collections at Museum of Science and Technology, Stickley Museum or Everson Museum of Art. You can catch a show at Syracuse Stage, Landmark Theatre and Palace Theater. Get outside and spend some time strolling around Jamesville Beach Park, Thorndon Park and E.M. Mills Rose Garden.