2/10 แย่มาก
Jamie
18 ก.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The first room I was assigned was on the 2nd floor. The elevator smelled like marijuana and also the hallway on the way to our room. We were put into a different room on the first floor.
The big yellow slide was not working at the time of our stay.
On the morning checkout, I heard someone trying to get into our room with a key. There was a male guest that was able to get into our room. Luckily, I had the door latched shut. When I went to go tell the staff about the incident and how that could possibly happen, they were dismissive and did not want to take accountability. I had to ask to speak to the manager. The manager could not explain to me how another guest’s key was programmed to get into my room. She was not too invested in explaining how that could happen, nor did she seem interested in investigating this major safety issue.
Jamie
เข้าพัก 3 คืน, มิถุนายน 2025