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"Room very bijou shower needed attention on temp control if someone else used theirs in another room water stopped coming through your shower .Greeted by lovely young kind guy but younger female receptionists too busy on their mobiles didnt even say good morning to us when we did or eve or afternoon very rude both me & husband thought never had that before anywhere . "

"Excellent! Have just booked to stay again"

"Fantastic central hotel to stay in when visiting Newcastle. Rooms are perfect and staff could not be more helpful. "

"Lovely location"

"Lovely staff. Decor old and damp smell on entrance. Many rooms renobated and modern though. Front staff very hepful."

"Rooms are ok "

"I've ussd the hotel a few times for overnight stays before early flights.All good and staff are v friendly"

"Gorgeous hotel, bar and restaurant"

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