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"I paid and they said they did not receive a payment and they said they do not deal with hotels.com anymore. They said they did not have rooms. I am still waiting for a refund. This is appalling and very unprofessional. "

"Everything was OK"

"The room was very clean, the staff were very nice and helpful. I’m terrible at names but the young lady at the front desk was super nice, friendly, helpful every day. "

"I came from the USA to Eldoret and booked my stay at Willow. The staff was very kind and respectful. The room was clean, bed was comfortable, and my stay was very pleasant. I will definitely book here the next time I come to visit Eldoret. Thank you Willow for the great hospitality! Kendra Cruz"

"Rooms were spotless, staff was professional and on time. Love breakfast and the spread was on point. Will definitely make sure I come back"

"The guys are excellent, nice rooms as showed, very flexible. You wont be harrased to vacate the premises once yo time is done. Very deliciois breakfast and food. Very affordable services. Will recommend fkr anyone to go there, be it family, friends or business. They are just spectacular. For the price they offer, it's really worth it"

"There’s no sign outside to let you know if you are at the correct location which was tough because no one came to open the gate for about 5 min while my uber honked his horn. Someone opened the gate and we drove in, I was greeted by someone after letting them know who I was but then they ran off. I just stood and waited and a man called over a lady whom led me to a chair to wait for my room to be ready. The room was alright for the price paid but the problem was the noise coming from the common...