"We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too. "
"I stayed here for 5D4N and the staff service was impeccable and top notch ! Everywhere you go within the premise, the service staffers were all smiley and greeting you. Not a single scowl or unhappiness and they all seem so happy doing their work!
For example… After they made our bed, they would give us something very personal and thoughtful like a message on the bed, complete with pretty origami using towels. See photos. In addition, during breakfasts, the server would come round with...
"Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless.
Would come back and 100% recommend. "
"Simple and hassle free getaway for 3D2N. Do nothing but eat sleep and play. The games are mostly for 7 yrs and above. Nothing much for younger children or toddlers. Relaxing for parents, bring toys and prepare food for picky kids."
"Amazing stay, friendly staff, clean room. Beautiful environments, especially the restaurant area close to the water. Even though it was low season and few people we still got immediate help to get on a snorkeling tour. We also had fun with the ping pong table and good encounters with the manager."
"The staffs are very helpful and friendly. They care and pay attention to every need of mine. They put in efforts to make my stay an easier and more relaxed stay. I am definitely coming back here to stay."
"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel.
Food wise Indonesian food is great and breakfast choices are many.
View from the pool is amazing."
"As much as it is on the other side of Bintan, the serene and beautiful scenery truly makes up for it. Everything was very convenient, and staff were very attentive."
