"We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too. "
"Well kept, quiet, beautiful spot to just sit back and relax. Staff were extremely friendly and everything was seemless.
Would come back and 100% recommend. "
"Arrived and only option was bbq for dinner. Very limited vegetarian options for lunch/dinner.
Hotel is very peaceful and all staff extremely helpful. Everyone spoke english and excursions easily arranged.
There is no currency exchange available at hotel and closest option is the ferry port by taxi.
Over all a very peaceful relaxing week.
Would definitely book again."
"Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again. "
"Simple and hassle free getaway for 3D2N. Do nothing but eat sleep and play. The games are mostly for 7 yrs and above. Nothing much for younger children or toddlers. Relaxing for parents, bring toys and prepare food for picky kids."
"Amazing stay, friendly staff, clean room. Beautiful environments, especially the restaurant area close to the water. Even though it was low season and few people we still got immediate help to get on a snorkeling tour. We also had fun with the ping pong table and good encounters with the manager."
"Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking. "
"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel.
Food wise Indonesian food is great and breakfast choices are many.
View from the pool is amazing."
"As much as it is on the other side of Bintan, the serene and beautiful scenery truly makes up for it. Everything was very convenient, and staff were very attentive."
