Grand Lagoi Hotel Bintan

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Luxury
5.0 star property
8.0

Very good

Luxury family-friendly hotel near Lagoi Bay Beach

Located close to Lagoi Bay Lake and Plaza Lagoi, Grand Lagoi Hotel Bintan provides a poolside bar, a corner/local shop and a rooftop terrace. Active travellers can enjoy amenities, such as cycling and archery, at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,403
฿2,908 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, and a chair. There is a balcony with a view of greenery.

Deluxe Double or Twin Room

  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Grand Double or Twin Room

A hotel room with two beds, a sofa, a nightstand, and a lamp.

Grand Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Executive Room

A hotel room with a large bed, a desk with a computer, a chair, and a view of the outdoors through a large window.

Executive Room

  • Lake view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Premier Double or Twin Room (Deluxe)

A hotel room with a bed, a desk, a chair, a television, and a large mirror.

Premier Double or Twin Room (Deluxe)

  • Partial lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Family Suite

Family Suite | In-room safe, laptop workspace, soundproofing, free cots/infant beds

Family Suite

  • Partial lake view
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 6
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About the area

Located in Bintan, Grand Lagoi Hotel Bintan is on a lake. While the natural beauty of Lagoi Bay Lake and Lagoi Bay Beach can be enjoyed by anyone, those looking for an activity can explore Ria Bintan Golf Club. Plaza Lagoi and Chinese Temple are two other places to visit that come recommended. Discover the area's water adventures with kayaking and snorkelling nearby, or enjoy the great outdoors with hiking/biking trails and mountain climbing. Visit our Bintan travel guide
Map
Jalan Gurindam Duabelas, Plot 27-29, Sebong Lagoi, Pulau, Bintan, Bintan Island, 29155

What's nearby

  • A beach with clear turquoise water, white sand, and palm trees.
    Lagoi Bay Beach
    19 min drive - 6.0 km
  • Crystal Lagoon
    8 min drive - 5.2 km
  • Lagoi Bay Lake
    10 min drive - 3.4 km
  • Bintan Lagoon Resort Golf Club
    17 min drive - 11.9 km
  • Plaza Lagoi
    19 min drive - 6.0 km

Getting around

  • Tanjung Pinang (TNJ)
    67 min drive

Restaurants

  • Rempah Kitchen
    9 min drive
  • Warung Pak Lagoi
    8 min drive
  • The Waterfall
    18 min drive
  • Warung Yeah!
    11 min drive
  • Kampoeng Kelong @ Mangrove River
    21 min drive

About this property

Grand Lagoi Hotel Bintan

  • Luxury family-friendly hotel near Lagoi Bay Beach
  • Located close to Lagoi Bay Lake and Plaza Lagoi, Grand Lagoi Hotel Bintan provides a poolside bar, a corner/local shop and a rooftop terrace. Active travellers can enjoy amenities, such as cycling and archery, at this hotel. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
  • Other perks include:
    • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • A free local area shuttle, bike hire and babysitting (surcharge)
    • Luggage storage, 3 meeting rooms and a lift
  • Room features
  • All 133 individually furnished rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with free toiletries and hairdryers
    • 40-inch LED TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and electric kettles

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The price is ฿3,748
฿4,535 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar7 Rooftop Bar & Grill
  • Grand Cafe

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift (90 centimetre wide door)
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 1 building
  • 7 floors
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for IDR 650000 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: IDR 650000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the pool and beach facilities at a nearby partner property. Shuttle service is provided.
Property Registration Number 55110, 9120208501841

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Lagoi Hotel Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Lagoi Hotel Bintan?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at Grand Lagoi Hotel Bintan on 20 Sep 2026 start from ฿2,403, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Lagoi Hotel Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Lagoi Hotel Bintan?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Grand Lagoi Hotel Bintan?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Grand Lagoi Hotel Bintan?

Checkout is at noon.

Where is Grand Lagoi Hotel Bintan located?

This family-friendly Bintan hotel is located by the ocean, within 3 mi (5 km) of Lagoi Bay Lake, Plaza Lagoi and Lagoi Bay Beach. Ria Bintan Golf Club and Chinese Temple are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Lagoi Hotel Bintan Reviews

8.0

Very good

8.6

Cleanliness

6.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 48 out of 175 reviews
Rating 8 - Good. 86 out of 175 reviews
Rating 6 - Okay. 31 out of 175 reviews
Rating 4 - Poor. 7 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the Family Suite room and it was amazing. The toilets were spotless and the breakfast buffet food was delicious, especially the eggs. All the staff were friendly, welcoming, and greeted us whenever we met them. Overall, it was a great hotel experience and definitely deserves 5 stars!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cycling trip

Second stay for cycling, Afriadi organising the logistics along with Ade are good team and solution providers at the lobby. The breakfast open at 4 am was appreciated and the breakfast team was very friendly.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing.
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are nice and friendly… however hot water not working first night, then next consecutive 3 nights Air Conditioning stopped working. Overcharged initially when checked in. Booked for family of 4, to be told at check in no bed for 4th person - additional charge required however they had breakfast included…..
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Verified review

6/10 Okay

Liked: Cleanliness
The property was clean and huge located in an isolated place far away from all the happening places The internet was disruptive though food was not that great
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
The stay was ok, too noise many a times. Breakfast options are limited. Not much options of dining nearby.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room nice and bathroom new and very good. Breakfast good. Staff very friendly and helpful. But air con on balcony so loud you couldn’t go out. Indoor air con noisy. On second night guests moved into the next door room - we could hear all their noise. (There was a door, so presumably this was a ‘family room’). Fridge in room looked new but didn’t work. Towels frayed. All gave the impression needing some tlc. Nowhere near 5*.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break at Bintan

Big Room size and comfortable bed. Breakfast provided. Air Con is very cold. After adjusting fan speed and increasing the temperature did not help. Stayed for a night so did not raise it to management for assistance Prefer to have soft fabric bedroom slipper instead of hard rubber ones.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Water Heater issues on arrival, room request asking for a queen bed but given 2 single beds.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Staff & service
The roof top restaurant was closed for event for the 2 days of my stay , rather disppointed ! The housekeeper did not sweep the floor after make up room , can see dirt all around . Never provide a connecting room for us say is fully book but during the 2 days I hardly see more than 10 paxs .
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ordinary stay for a 4-star hotel

The hotel looked novice in their approach specially for booking. After booking with the credit card details, they kept on asking me for the card to charge me. This was ridiculous. Second, wi-fi signal was pathetic and moreover they limited it to only 2 device per room. People travelling with kids need to take note of this, whether you want or sacrifice the wi-fi for the kids. Third, breakfast buffet was very minimal and difficult to make choices out of the limited options.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
There is no spa at the hotel. Incorrect information given on Expedia. Also food choices are very limited at the restaurant.
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a good rooms with negligible faults. Might consider to return if coming to Bintan
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The fitness studio was small and the machines are not very stable. Otherwise, the entertainment room was a nice place to enjoy your spare time in. The hotel room was cozy and I really love it!
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with few glutches

We booked a twin room with extra bedding. Oberall the stay was good. The room and linen were clean. Few issues we faced: 1. Not many things to do around the hotel 2. Breakfast options were not too great 3. There is a free shuttle to Nirvana resort which we took but the return shuttle the staff never came and eventually we were stranded at the resort. Thankfully Nirvana resort's staff dropped us back for free ( This was the biggest let down in the overall stay).
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Disappointing.

Booked a smoking room on hotels.com only to check in with hotel saying all rooms are non smoking. Balcony wasn't furnished and not ideal for smoking too when it is pouring. Free wifi is horrid. Best joke, bottle openers are not available and must call housekeeping whenever you needed a bottle opened. Last time here.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. However, the surrounding is very undeveloped and secluded.
Stayed 4 nights in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location good, options close for food and beverage
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend more days so that you may able to explore there sister hotel. Spa is good and everywhere and there is free 2 way trip, better enjoy it on daytime.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relatively new hotel with grand lobby, comfortable room also if you intend to just chill in room. Hotel itself did not have much facilities. It was a short walk to the beach; and not much arnd also. Plaza Lagoi beside has only a few eateries and a couple shops. We requested for massage which was a 10min drive out offsite. Not a resort feeling unlike others in Bintan. Overall the whole experience at hotel itself was great, staff were very friendly and helpful and contacted us for transport arrangement before the trip!
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with good staff.

Very good rooms with balcony. Breakfast was good. Shuttle bus to Nirvana gardens resort and you can avail all facilities of Nirwana group. Lake and beach nearby. Would stay again.
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell

Ett mysigt och lugnt hotell med väldigt trevlig personal
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel within 5 minutes walk to beach

My friend and I enjoyed our stay at Grand Lagoi. Surrounding environment very relaxing and staff so polite. Walking to the beach was about less than 5 minutes and the sand is so fine and clean. Sea was lovely clear water and calm. .
Stayed 2 nights in Sep 2018