Search Hotels with Pool in Big Sandy

"Pool was closed since the previous week. We rented here because it had an indoor pool and we had 2 kids with us. We should have been informed prior to check in. Toilet was broken in one room. Clerk was friendly and helpful but being the only employee, had to wait for her to come to try fixing it. No soap or shampoo in either room. Our " Suite" was supposed to have a whirlpool tub, no tub. We stayed one night, left early next morning without the breakfast buffet that was advertised, there was next to nothing there as far as food. Didnt get a refund because we had booked through a 3rd party, Hotels.com Dealing with them is no better. They make it incredibly difficult to report an incident. "

"a good stay."

"For the dollars spent, it was perfect!"

"Excellent customer service and breakfast was fabulous!!"

"Hotel in good area, good restaurant (Pizza, Pasta, etc.) in adjacent parking lot. Clean room, however, when asked about the Breakfast in the morning, was told they didn't have "Hot Breakfast" only frozen sandwiches and waffles. So, we ended up finding a diner close by. Front Desk Ladies we're very friendly."