โรงแรมใกล้บิ๊ก ครีก ครอสซิ่ง, Hays

"Pool was out of order during the entire stay. The in-room iron did not work and needed to request a replacement twice. Hotel’s texting feature yelled no response and concierge staff response was inconsistent. "

"Clean and cozy"

"When we checked in the pool wasn’t working. Knowing that they gave a 30% to other customers but didn’t give it to me. Then when the AC turned on it would shake the room. Wanted manger to contact me but never did. Won’t stay there again."

"Room wasn’t ready when arrived at 4:30PM. Had to wait for room to be cleaned. Staff member at desk was friendly but when he called about cleaning room you could hear the person he was speaking with & they were nasty. Breakfast wasn’t very good. Waffle batter was so thick it was having trouble coming out. No juice. Biscuits were hard from being over baked almost burnt. Parking was fine. "

"The walls were super thin and you could hear everything through them. The area was sketchy and it felt like there were people talking and yelling all night."

"I like how modern the hotel looks"

"We enjoyed our stay."

"Shoddy appearance, unfriendly staff. Only housekeeper was pleasant to me. Overall depressing experience. "

"The bathroom was dirty and in poor maintenance. The people were kind and helpful. "

"Rooms are a little small but over all it was a nice stay."

"Nice hotel"

"The pool was listed but not open. There was no slide lock on the door. The room smelled like mildew. The breakfast ran short almost every morning. The sheets were on the bed inside out and the mini fridge didnt work."

"The parking was fine, the bathroom tub didn’t drain."