Located in the heart of Biel Bienne, City Hotel Biel Bienne welcomes travelers with a spacious terrace for relaxing after exploring the city. The hotel offers a modern conference center, free WiFi, luggage storage, and multilingual staff for local tips.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pet-friendly
Free Wi-Fi
Parking available
Business services
Room service
Housekeeping
The current price is ฿5,302
฿5,302
฿5,835 total
includes taxes & fees
25 May - 26 May
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Check-in start time: 2:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 3.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 25 per pet, per night
Rollaway bed fee: CHF 80.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Frequently asked questions
Is City Hotel Biel Bienne pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.
How much does it cost to stay at City Hotel Biel Bienne?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at City Hotel Biel Bienne on 25 May 2026 start from ฿5,302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at City Hotel Biel Bienne?
Self-parking is available for a fee.
What time is check-in at City Hotel Biel Bienne?
Check-in start time: 2:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at City Hotel Biel Bienne?
Checkout is at 11 AM.
Where is City Hotel Biel Bienne located?
Located in the heart of Biel, this hotel is within a 15-minute walk of Lake Biel and Neues Museum Biel. Swiss Reformed City Church and City Park are also within 1 mile (2 km). Biel/Bienne Station is 6 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
8.2
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 157 out of 562 reviews
10 - Excellent
157
Rating 8 - Good. 272 out of 562 reviews
8 - Good
272
Rating 6 - Okay. 92 out of 562 reviews
6 - Okay
92
Rating 4 - Poor. 25 out of 562 reviews
4 - Poor
25
Rating 2 - Terrible. 16 out of 562 reviews
2 - Terrible
16
Reviews
Verified
10/10 Excellent
Paul
25 Oct 2025
was a nice clean place
Paul
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
George
24 May 2024
Liked: Amenities
Good service, excellent breakfast, close to the lake.
Parking availability is great, especially for how central the hotel is. Clean and basic rooms with a nice view to the west.
Cyril
Stayed 2 nights in Jan 2024
Verified
8/10 Good
Rica
24 Sep 2025
Liked: Cleanliness, staff & service, amenities
Arrived late just to go to sleep.
Breakfast was good .
Hotel needs a little more maintanance. K
Rica
Stayed 1 night in Sep 2025
Verified
8/10 Good
Kathleen
10 Jun 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
It was convenient to the train station, had nice, clean rooms and it was great to be able to arrive as early as 2pm! It was quite expensive compared to the value and I would have appreciated if the reception was open to giving me a late check out of one hour, but they were not willing to entertain it. It served our purpose well though, so I am happy.
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people.
We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel.
We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
My room was very nice, enough space, spotless and felt newly renovated. The overall feel of the hotel is old and in need of updating - maybe they haven’t finished the job yet. This hotel is centrally located. Has a private car park and offers breakfast included. Overall great.
The hotel was without AC and the temperature was 35 deg during the day. No chance to cool down during the night without opening the window. It was right over the main street with a lot of traffic so the noise was terrible. With the closed window, it was impossible to breath.
Jacek
Stayed 1 night in Aug 2023
Verified
4/10 Poor
Cyril
23 Jan 2024
Disliked: Property conditions & facilities
Out of 7 light bulbs in the room only 1 was working. The toilet seat is not fixed to the toilet. The heating radiator needs to be vented (constant water splashing noise).