โรงแรมใกล้สวนสาธารณะเบสซี่โกรเวอร์, สกิลล์แมน

"Ice machine was broken on the 2nd floor."

"Very clean and spacious room! Also quiet. The free breakfast was also good. Would stay here again!"

"Our stay was great. The staff was friendly, courteous, and helpful. We had a clean, bright room, and the housekeeping staff was very thorough. Will definitely stay again."

"100"

"We had bad weather the lights went out a couple of times it was a mess staff still charged for breakfast after a bad weekend"

"Staff was amazing!"

"Upon arrival they have us keys to our room. Once we walked in the rooms was not cleaned. The receptionist did resolve this by giving us another room, however my Daughters room was not ready until after 4 although check in was at 3:00. Otherwise no complaints"

"The hotel is nice, and the service is good too. The rooms with balconies are spacious. We had a bad experience with the cleanliness of the room; there were dirty spots in various places, including the bed's duvet. We called reception, and they resolved the issue that same night and offered to move us to a different room the next day. The buffet food was good, with a variety of options. The staff was excellent and very attentive. Overall it was a good experience."

"Was very disappointed w the size of the room. It is not what I ordered from your website."

"Only thing good about the property is the Starbucks is next door & check in was fast. Start, we were checked in by Michelle. We got checked in early & Michelle made it seem like it was a favor she did for us even though the hotel was only at 25% if that. My kids went to ask about the pool & was told there was never a pool here. I was here April 2024 & was clean & had pool & microwave in room. We later found out it’s under new management NOT IHG anymore. They removed the pool & microwave due...

"Receptionist was arrogant and unfriendly.. disappointed with the attitude."

"Everything was great!"

"I went to check in, but the hotel’s system was inoperable and unable to process payments. The staff was disorganized, and instead of helping resolve the issue, the front desk employee was rude, unprofessional, and seemed untrained. I had no choice but to cancel my reservation and book another hotel. Future guests, don’t waste your time. There are much better options in the area that offer a welcoming, modern, and updated hotel experience. I do not recommend staying at this property."

"Will never book there anymore."

"The property has an excellent location. The staff were very helpful and the room was clean. One of the room electrical outlets was broken and the bathroom hardware was in the process of being repaired."

"No time"

"Starting wiyh the staff to the property, restaurant, everything was excellent couldn't ask for anything else. As soon as I walked in the lobby I felt a family, peaceful atmosphere. Did not want to leave. I'm returning back soon."

"My wife and I enjoyed everything about our one night at the lovely Chimney Hill Estate. The pleasant welcome from Leasly and George was a highlight for us."