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"Staff was very helpful. I made an error in my reservation and staff corrected immediately without issue."

"good"

"Nice location and view"

"The front desk staff are really helpful."

"The room was nice and comfortable. The staff at reception were super helpful and spoke English which helped greatly. "

"スタッフ、部屋、レストラン、全て良い。お勧めホテル。"

"Great location, Clean room, Nice staff"

"すべてが素晴らしいです。"

"Great experience and amazing hospitality by the staff. Made my wife and me feel very welcome."

"The staff is friendly and helpful. We do not understand Russian so we translated our conversations. They are patient and tried best to help. The breakfast is incredibly good including everything you can think of, bread, pastry, hot dishes, fruit, milk, salad, and more. We are happy"

"Great hostel with lots of amenities & good breakfast "

"Delightful experience at Kazzhol. The room is spacious and even comes with 2 beautiful bathrooms, a terrace and our own treadmill! The breakfast buffet is also abundant with wide variety of good quality food with plenty of time and nice seatings to eat. Location is convenient with money exchange, shops, restaurants, parks, sightseeing places within walking distance. The receptionists are friendly and helpful, they answered our long list of inquiries. This hotel is so much better in person. One...

"Buon livello generale, pulito, ottima spa"

"Great location , great view from the room , great renovation "

"Good stay. Cleaned room. "

"Good place to stay"

"Quiet area in a beautiful country "

"Good breakfast"

"It's pretty hotel in city center of Almaty. It's located near underground station "Almaty". A lot of bars and restaurants are near hotel. For extra money (5000tg) you can order very good breakfast. "

"Hotel is very clean and cozy. Staff is very nice and helpful, they took really good care of my elderly mother. Special thanks to Galia. And they gave us a bottle of champagne as a New Year gift!"