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"It was so pleasure for us to stay and experience Japanese culture in the hotel. Very surprised with their friendlyness- so nice and kind. Driver Ken was the nicest person we've ever met. He made the day for us, and he also made the high ratings of this hotel. 정말 호텔에서 역까지 데리러 와주시고, 중간에 편의점 들리고싶다니 들려주시고, 또 그다음날 점심 식사 예약 및 장소까지 또 데려다주시고 (호텔 체크아웃 이후에도). 이 호텔의 서비스는 그 어떤 4스타 5스타 호텔보다 사람을 기쁘게 해주었습니다. 심지어 기사님 Ken의 친절함은 이루 말할수없이 저희여행 시작을 따뜻하게 했습니다. 감사합니다!"

"Staff are nice and speak fluent English"

"Good service and nice onsen in the room."

"I’ve booked twice om different days. Toilet noise flushing whole night. Onsen is great but foreign visitor’s don’t wash and just directly go to the pool. "

"I have stayed in 12 hotels on this trip, and this is the friendliest, with the kindest staff. I needed an extra pillow and they brought it to my room within a few minutes, they got me a taxi for my bus out of town, they had better then usual English understanding and treated me very well. The property is a little old, and I noticed the other guests were mostly older people (I’m 44, most the others were over 60) so it is not a hotel for having a party, but for a high quality nights sleep, I...

"Right on the Beach ! Amazing amenities and restaurants within the resort! To be honest some of the best food I have ever eaten and for a great price!! "

"The hotel was great and had your own parking, but not walking distance from anything; however very close driving distance to tourist spots. Location of the hotel is right next to the expressway entrance to either go to Oita or Yufuin, your like in the middle. Overall excellent hotel!! "