Good, clean and safe hotel at a decent price. Hotel amenities can be upgraded to match the brand.
เข้าพัก 1 คืน, มกราคม 2020
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8/10 ดี
Bhupinder
27 พ.ย. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Poor Car service, lifts broken but great food
Why did the Lemon Tree driver take the slow road from the airport to the hotel - that took an extra 45 minutes...
So when I checked out, I left at 1am as I thought it took over 2 hours to get to the airport, but the return driver took the motorway - I arrived at 145am for a 535am flight
What a total waste of time and shockingly bad organisation
The bedsheets are not clean
The towels are very very used
The lift was broken two days in a row
However, the food is outstanding, breakfast is perfect, the evening buffet is fresh and delicious
It was a short stay and I had a nice time being in the hotel. The food at the restaurant was amazing.. I would prefer to stay in this property in my future travel to Bangalore
เข้าพัก 1 คืน, สิงหาคม 2019
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6/10 พอใช้
ผู้เข้าพักจริง
11 มิ.ย. 2019
ชื่นชอบ: ความสะอาด
Hotel LemonTree whitefield
The hotel is quite new. It's a nice hotel considering the neighbouring hotels. The room size are not so big, but good enough to have a pleasant stay.
I am a heard to please veteran traveller. Hotel is good. Food is also good. Breakfast selection is good for Indians and westerners.Location only for those who need to be in Whitefield.The room is comfortable. Roof top pool is small but clean and the only pool I saw without a clock.
However, the staff at reception is ill trained. Check in was delayed and unpleasant. At check out time I was asked to wait or " eat breakfast" while they would check the room fridge. Eventually I was exempted from this humiliating wait.
The GM was responsive. I was upgraded after the poor check in.
I would still stay there again.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
12 ก.พ. 2018
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: พนักงานและบริการ
Poor service during my stay.
The front desk service is not good. I was staying for 2 weeks but I was requested to pay the hotel in segments rather than paying once during check out causing me more paper work to submit once im back in office. The laundry lost 2 pair of my socks but lastly replaced with a new pair. The issue is with housekeeping staff trying to sneak half pair of my lost socks to my laundry the next day and didnt bother to inform on the lost even after I reported the issue the day before. That shows not a genuine service from the hotel staff.
- extremely friendly and helpful staff
- large breakfast and dinner buffet, food is very tasty and fresh
- complete building including pool on rooftop is clean and well maintained
- billiard table near bar
Room and service was fine, but the bathrooms are separated from the living area by a partially frosted glass wall. Not a huge fan. Also the sliding door to the bathroom leaves gaps; better soundproofing might be something to consider.
The staff at the hotel is very polite and understanding. The front desk attendants are warm and everyone in general is prompt. I requested them to arrange for some medicines and they procured it at the earliest. My experience with the staff was amazing and they're one of the best that I've come across. The property is a standard 4 star with amenities like Wi-Fi, cab services, spa and bar, however, it should consider adding certain more features in future such as including bathtubs in bathrooms, bathing robes and slippers in each room. Overall the experience through the stay was delightful.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Malcolm
14 พ.ย. 2016
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
> We need to request for hot water every time when it is during day time. Then they turn on the boiler. Weird!
> The water was not hot enough even during normal time
> Business center was poorly maintained
> Pigeons s**t in swimming pool
> Cant see a smile with crew members in the hotel. Poor hospitality.