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Shilo Inn Suites Hotel - Bend

2.5 star property
Beautiful gardens, soothing pools, and spa tubs create a peaceful retreat at this Boyd Acres hotel where guests stay connected with free WiFi

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Shilo Inn Suites Hotel - Bend offers a tranquil escape in Boyd Acres with a garden, sauna, two spa tubs, indoor pool, and seasonal outdoor pool with sun loungers. Enjoy comfort and practicality with free in-room WiFi and a conference center.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Boyd Acres, a neighbourhood in Bend, Shilo Inn Suites Hotel - Bend is in the suburbs and on a river. Old Mill District and Bend River Promenade are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pilot Butte State Park and Tumalo State Park. Sun Mountain Fun Center and Bend Rock Gym are also worth visiting. Discover the area's water adventures with rafting and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Bend travel guide
Map
3105 O.B. Riley Road, Bend, OR, 97701

What's nearby

  • Deschutes River
    Deschutes River
    2 min walk - 0.2 km
  • Bend River Promenade
    1 min walk - 0.2 km
  • Sun Mountain Fun Center
    5 min walk - 0.4 km
  • River's Edge Golf Course
    19 min walk - 1.6 km
  • Blockbuster
    2 min drive - 1.7 km

Getting around

  • Sunriver Station
    24 min drive
  • Redmond, OR (RDM-Robert's Field)
    21 min drive

Restaurants

  • McDonald's
    19 min walk
  • Quickway Market Espresso
    15 min walk
  • Jimmy John's
    16 min walk
  • Ponch's Place
    4 min drive
  • Burger King
    9 min walk

About this property

Shilo Inn Suites Hotel - Bend

Hotel near Old Mill District
A garden, laundry facilities and a gym are just a few of the amenities provided at Shilo Inn Suites Hotel - Bend. For some rest and relaxation, visit the sauna or the 2 hot tubs. Free in-room WiFi and a conference centre are available to all guests.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Free self-parking
  • A front desk safe, a banquet hall and 1 meeting room
  • ATM/banking services, a 24-hour front desk and a vending machine
  • Guest reviews say great things about the location
Room features
All 151 rooms have comforts such as air conditioning, as well as amenities such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with hairdryers
  • Plasma TVs with premium channels
  • Mini fridges, microwaves and coffee/tea makers

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 28 January 2026 to 31 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

Does Shilo Inn Suites Hotel - Bend have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Shilo Inn Suites Hotel - Bend pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 15 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Shilo Inn Suites Hotel - Bend?

Self-parking is free at this property.

What time is check-in at Shilo Inn Suites Hotel - Bend?

Check-in start time: 4 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Shilo Inn Suites Hotel - Bend?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shilo Inn Suites Hotel - Bend located?

Located in Boyd Acres, this hotel is within a 10-minute walk of Bend River Promenade, Deschutes River and Sun Mountain Fun Center. Blockbuster and River's Edge Golf Course are also within 1 mile (2 km).

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Reviews

Shilo Inn Suites Hotel - Bend Reviews

5.6

5.4

Cleanliness

5.4

Amenities

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 169 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 186 out of 1000 reviews
Rating 4 - Poor. 235 out of 1000 reviews
Rating 2 - Terrible. 242 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great in the rooms were awesome!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great in the rooms were awesome!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The place was spectacular!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff are great in the room was awesome
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the only thing holding it back is the restaurant and no lounge wich they say they have.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tiffanie

Liked: Cleanliness, staff & service, amenities
Cons- Room is a little run down. Carpets need a good cleaning, some tiles surrounding the spa tub need replacing, no coffee cups only tall glasses that didn't fit under the pot. Pros- Beautiful view of the river, bed was large and comfortable, spa tub was relaxing, even though you have to get out to turn the jets off and on. Check in and out was smooth and the price was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
the staff were wonderful, it was a 13-year-old girl's birthday party that we were having there they accommodations were great and it was awesome to have access to the conference rooms and the saunas
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
The room was very outdated, the carpet was gross, the heater had a weird smell and there was blood on my pillow. We stayed in building 1. My son and his team stayed in building 6 by the river and their rooms were much nicer. The parking lot was empty. Would not stay here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Julianna

Liked: Cleanliness, amenities, property conditions & facilities
Loved the room! View was beautiful bed was huge! Super quiet loved that as well! Definitely be staying again soon!
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Kari

Disliked: Cleanliness
The beds and linens and towels were clean. The floor of the bathroom, bedroom, and outside hallways were filthy. Couldn’t get additional clean towels for room or for the pool; were told there weren’t any. I understand this was a holiday weekend but not great service or cleanliness.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Yes, the staff was very nice and very comfortable to be there. Had a beautiful room. I recommend Shiloh anytime to anyone.
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Carol

Disliked: Cleanliness, property conditions & facilities
The condition of the rooms are dated and they need repairs. In one room things were broken so I had to be moved. The second room the lights didn’t work. I was told that they are under new management so hopefully they get the facilities repaired.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Joe

We didn’t have hot water for the shower. The water temperature was lukewarm. Wasn’t a great experience.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Galen

Liked: Cleanliness
Disliked: Amenities
Poor maintenance no TV remote no table in the. room. Back screen door broken. Clean and quiet.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Katie

Disliked: Amenities, property conditions & facilities
It had been a few years since we have stayed here and it has really been neglected since that time. Wallpaper was coming off the walls, trim was missing in the bathroom, linens were too short for the bed and it doesn't appear to have been updated since it was built. Two days after we checked out, we learned there was a shooting in the parking lot from a party that was in one of the rooms. This place has really changed and it is a shame, as it once was one of the nicer hotels in Bend, OR.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Tanesha

Liked: Cleanliness, property conditions & facilities
The jacuzzi tub is the selling point. That was fabulous 👌 the bed was uncomfortable and the pillows were rock hard. Great views. Little fridge, coffee pot. The necessities.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jolee

Liked: Staff & service, property conditions & facilities, room comfort
It was amazing except for the hot water issue, but they let me check out late so that was badass! I grew up in Bend, 37 years, im so thankful the shilo is still what it is! Crystal the front desk girl was hella friendly and i could tell she felt bad about the hot water thing.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Miles

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs alot of updates. There was a trail of ants next to the hot tub.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
I was given an up grade to a room along the river. There is plenty of property to walk around and finish my four miles for today. Office staff was very friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gregg

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was spacious. The wash station was separate from the toilet/tub/shower area. We tried to contact the front desk from 7:00 p.m. to 7:30 p.m. No one was answering the phone so I used my cell phone to call. They answered. They were friendly. I asked that the laundry outside of our entry door be picked up. It had been there since we started to move our things into the room. I am handicapped. I have been recovering from surgery since November of 2024. We had to use a small flight of stairs from the small parking lot to get into our room [which was difficult to find at first]. We requested something else; I forget what. The laundry was still outside at midnight. We never had our other request fulfilled. When we checked out, we let the staff, who were friendly, know of our concerns. Bend is a nice location with many options to stay at. We suggest you avoid this Shilo and choose another hotel. We won't be using this Shilo again!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

milissa

We arrived in town about 8 PM and there was no front desk person. One gal had been working in the office since early morning because other people didn’t show up to work. And there seemed to have been some drama going on with some guests.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Bonnie

Disliked: Cleanliness
The rug in the room was filthy. The bathroom sink took a long, long time to drain. The faucet in the bathroom sink was very difficult to turn on you had to pull very hard to get decent stream of wate10. Had to let the shower water run for about 10 min. before it got hot. We had reservations for 2 nights but didn’t stay the second night, found a different hotel.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Jennifer

You could tell they were under staffed. The young woman who was working was fantastic, but you could tell she was overwhelmed. They were no cups in the room, and when they were brought to us, I was suprised to see that she was the one bringing them to us. I would definitely stay again, but with keeping this in mind.
Stayed 1 night in Sep 2025