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Reviews of La Quinta Inn by Wyndham Bend

2.5 out of 5
La Quinta Inn by Wyndham Bend
61200 S Highway 97, Bend, OR

Reviews

8.0

Very good

Rating 10 - Excellent. 423 out of 1015 reviews" "
Rating 8 - Good. 309 out of 1015 reviews" "
Rating 6 - Okay. 140 out of 1015 reviews" "
Rating 4 - Poor. 89 out of 1015 reviews" "
Rating 2 - Terrible. 54 out of 1015 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all the amenities was great!
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service and facilties. Will stay again and would recommend.
Stayed 1 night in May 2024

10/10 Excellent

Lutalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Venita

Travelled with pets
Disliked: Cleanliness
Lady at check in was very rude. There is no elevator to access the 1st and 3rd floors.
Stayed 3 nights in May 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel. My room was spacious and the bed very comfortable. I am a returning guest. The only downside is there is no elevator.
Stayed 1 night in May 2024

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, amenities
The only big issue iI have which will keep me from going there again, was not being able to close curtains, there was sheers. but no way to close, not designed to close curtain for privacy. The back of property was exposed to house, and buisness pluse a road
Stayed 1 night in May 2024

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Thank you for the great review.

10/10 Excellent

Happy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay in this hotel because the managers and staffs are great.
Stayed 2 nights in May 2024
Response from Daniel on 7 May 2024
Thank you for the great review.

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Thank you for the great review.

10/10 Excellent

Nataliya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and nice hotel. Good breakfast choice, don’t really need to find something for breakfast, omelet, waffles, coffee , fruits and other food.
Stayed 2 nights in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the great review.

8/10 Good

Carol

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We loved being able to have our small dog with us, Thank you. However....throw some grass seed in the doggy potty area! Breakfast area was NOT attended well.
Stayed 3 nights in Apr 2024
Response from GM on 7 May 2024
Thank you for the review.

10/10 Excellent

Ricky

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great day but the pool was in maintenance it would have been nice to go swimming
Stayed 3 nights in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the review.

10/10 Excellent

Happy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 1 night in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the great review.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Was not able to close curtain for privacy or darkness. Not designed to close
Stayed 1 night in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the review.

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service
No WIFI
Stayed 1 night in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the review.

6/10 Okay

Aniket

Stayed 1 night in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the review.

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Apr 2024
Response from GM on 7 May 2024
Thank you for the great review.

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and they assisted us with answering our questions.
Stayed 1 night in Mar 2024
Response from Daniel on 7 May 2024
Thank you for the great review.

4/10 Poor

Emily

Stayed 2 nights in Apr 2024

8/10 Good

Dave

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Reasonable price. Pleasant comfortable room.
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Dear Stephen,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. It is always a pleasure to receive feedback.I will share your comments with our team. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Daniel Fruh

4/10 Poor

Nicholas

Travelled with family
Disliked: Staff & service, amenities
Charged me twice for the room so if you book online, make sure they don’t charge you again when you get there. They reimbursed me, but c’mon! Asked twice for my room to be cleaned and it was never done. They will not tidy up your room if you don’t ask, but even if you do, it won’t get done. Soap dispensers in the shower were empty. Just a lousy place to stay as it’s ran poorly. Pool was closed due to the city shutting it down because it was unsafe. The only thing that was half way decent about this place was the breakfast. Charge you top dollar for a sub par room and lousy service! Do not stay here!!
Stayed 3 nights in Apr 2024
Response from GM on 20 Apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Daniel Fruh

10/10 Excellent

randy

Stayed 1 night in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the great review.

8/10 Good

Noah

Stayed 1 night in Apr 2024
Response from Daniel on 7 May 2024
Thank you for the great review.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower curtain is not long enough to stay inside the tub.
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Dear Stephen,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. It is always a pleasure to receive feedback.I will share your comments with our team. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Daniel Fruh

8/10 Good

Carmen

Travelled with partner
Liked: Staff & service, property conditions & facilities
It wasn’t as bad as I thought it would be. Walked in and they just dropped off two bus loads of teenage kids. They were in an orchestra. They finally calmed down. We checked in about 8pm. Slept good. That’s a plus for me. I usually don’t sleep well.
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Dear Stephen,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Bend. It is always a pleasure to receive feedback.I will share your comments with our team. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Daniel Fruh

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Thank you for the good review.Daniel

6/10 Okay

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and quiet
Stayed 1 night in Mar 2024
Response from GM on 20 Apr 2024
Thank you for the review.Daniel

8/10 Good

elaine

Travelled with family
Close to highway, was noisy on times
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Thank you for the review.Daniel

8/10 Good

Kelly Brogan

Liked: Cleanliness, amenities, property conditions & facilities
Booked online. Breakfast was hot and good. Rooms are nice but could hear the people above us walking around. Bed was very comfortable. Clean, and great location.
Stayed 1 night in Mar 2024
Response from GM on 20 Apr 2024
Thank you for the good review.Daniel

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much bleach in pool. Next room was too loud in morning
Stayed 1 night in Feb 2024
Response from Hotel Management on 30 Mar 2024
Noted. I will see what can be done with the pool. Thank you for the good review.

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk went over and above helping with special accommodations
Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for the great review. I will pass it on to my staff.

10/10 Excellent

RICKY

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Than you for the great review.

8/10 Good

Melinda

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is super easy to get to and right off highway 97. The Walmart and Albertsons is right next door so if you need anything it’s super easy. Also the ARCO is right by with the cheapest gas in town. I’ve stayed here before but on the third floor. And during that stay I really loved it. Especially since it’s dog friendly. This was my first time on the first floor and I can hear EVERYING!!!! Walls were very thin, and the tv stopped working at some point. The breakfast is decent. If to stay here again I would totally ask for the third floor.
Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for the feedback on the 1st-floor rooms. I hop to see you again soon.

2/10 Terrible

SUSAN, SUN PRAIRIE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very upset with how I was treated by one of the guest service employee. He treated me very unprofessionally and I will never stay there again. Rooms ok. Woke up to someone 3 rooms down getting arrested. So I don’t know how safe this hotel is. Tried to call the hotel customer service, they said I needed to contact Expedia to file a complaint. Didn’t even try to make it right or listen to our concerns. Good luck if you stay here.
Stayed 5 nights in Mar 2024
Response from Daniel on 26 Mar 2024
I'm sorry to hear your stay was not good. I would love to hear more about the guest attendant and what happened with regard to that experience.

4/10 Poor

Nicole

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely not stay here again. It was very minimal and dirty. We asked for more pillows than the 3 per queen bed and were told no. My kids swam in the pool and the chlorine was so strong that my son temporarily lost his vision.
Stayed 2 nights in Mar 2024
Response from Daniel on 26 Mar 2024
Would you be available to discuss your experience?

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities
Good location. Wouldn’t go out of my way for the breakfast.
Stayed 2 nights in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for te review.

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfortable, friendly staff
Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for the great review.

6/10 Okay

Charles

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thak you for the review.

2/10 Terrible

Erika

Stayed 1 night in Mar 2024
Response from Hotel Management on 30 Mar 2024
Thank you for the feed back.

10/10 Excellent

Amanda

Liked: Property conditions & facilities
It was convenient
Stayed 5 nights in Feb 2024
Response from Daniel on 26 Mar 2024
thank you for the good review.

6/10 Okay

Steven, Eagle

Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for the good review.

10/10 Excellent

My Wellness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms, good wifi and just comfortable
Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for the good review.

2/10 Terrible

Maxim

Stayed 1 night in Mar 2024
Response from Daniel on 26 Mar 2024
Thank you for your feedback.

2/10 Terrible

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was blood and mascara on the pillow cases, the bed had blood on the sheets, there is stuff all over the curtains, the front desk guy gave us clean sheets and a bed cover, I’ll be speaking to the manager tomorrow.
Response from Hotel Management on 26 Feb 2024
Hi there Andrea, I am so sorry to hear about the bedding. I am at the front desk today so please stop by so I can resolve this situation

6/10 Okay

Robert

Travelled with family
This hotel was fairly clean but very run down Mold growing on walls above the shower, side door coming into hotel doesnt have a lock, our room door was locked but not shut all the way when we got there
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Hi there Robert, all of the hotel entrances have magnetic locks that are unlocked with your room key. I apologize about the room door not being sealed when arriving, I will make sure to speak with my team about this. Thank you for staying with us!

10/10 Excellent

Taniesha

Liked: Cleanliness, staff & service, property conditions & facilities
The guy at the front desk was super helpful and friendly.
Stayed 1 night in Feb 2024
Response from Daniel on 26 Mar 2024
I will pass your praises on to my staff.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
My kids and I loved the pool and the hot tub! The breakfast was wonderful as well.
Stayed 2 nights in Feb 2024
Response from Daniel on 26 Mar 2024
Thank you for the good review.

10/10 Excellent

Jorge L, Forest Grove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that everything around was close enough, restaurants, gas station and stores.
Stayed 1 night in Feb 2024
Response from Raymond Saenz on 19 Feb 2024
Jorge,We are so pleased you had a great stay with us!!!! We hope to see you again very soon!!!

10/10 Excellent

theresa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff clean and affordable
Stayed 1 night in Feb 2024
Response from Raymond Saenz on 19 Feb 2024
Theresa,We are very pleased you had a great stay with us, we hope to see you again very soon for your next Redding stay!!!!!!