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"Such a fantastic hotel, parking on site but small, there is a paid carpark right near by that is not expensive. The room has everything and more, beautiful furnishings. Lovely walk along the promenade. "

"Room very clean. Extractor fan and telephone not working."

"Lovely room with lots of space. Staff were really friendly. Room was comfortable and clean. Nice to have breakfast included."

"The breakfast was not free"

"Great hotel for visiting customer in Diss. Leisure facilities were very run down/unavailable. However, I had a very friendly check-in, a wonderful room, and the absolute difference was Lee in the bar. He was super attentive, busy, personable (we could have talked for hours about cars) and went the extra mile to look after me. He's a credit to your hotel!"

"Beautiful room and view . Great staff , so helpful and knowledgeable. Lovely restaurant ."

"Great staff"

"All fantastic. Clean room, excellent staff, delicious food. Dawn, Jasmine, and Richard particularly helpful and friendly. Can recommend."

"Breakfast"

"It was the most relaxing weekend you could ask for, it was so peaceful and the staff were amazing. Can’t recommend enough a weekend at Retreat East. Also the spa and food was amazing. "

"Excellent breakfast, large room. Very friendly/helpful staff."

"fine, no special remarks"

"Excellent service with genuine friendly staff. Brilliant team under leadership of manager John. Lovely room with everything you need for a comfortable stay including fresh flask of milk each day. Good menu choice in the restaurant with fresh fish and local meat all delicious. Plentiful breakfast of very high quality. Beautiful village with gorgeous walks on your doorstep packed with wildlife. "

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."