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"Staff was very courteous, room was clean"

"I had to travel from Bangkok to Cincinnati at the last minute for the funeral of my beloved godfather, who passed away suddenly and unexpectedly. I always stay in the West Chester area since it’s close to family, and I’m familiar with the Aloft brand from other cities. As a Marriott Bonvoy member, I try to stay within their portfolio, and this hotel met my needs perfectly. During my 6-day stay, every staff member I encountered was friendly and helpful. My room was stylish, comfortable, and...

"Nice place"

"All was good"

"Nice personal"

"Courteous staff, clan room"

"Abby at the front desk was friendly and so helpful. Great hotel "

"Got a call from front desk asking how our room is. I have never been asked that before by hotel staff! Impressive! Desk clerks polite and pleasant, room beautiful and clean, breakfast staff attentive. Breakfast hot and good, bed comfy, good water flow in shower, whole building smelled good, well stocked kitchen, whole coffee pot in the room instead of by the cup, location good - near good food choices and close to highway entrance ramp. Would definitely stay here again. "

"Very caring, generous staff! Tina, who is in charge of breakfast, is very friendly and helpful with the guests."

"Staff was welcoming and accommodating. Room was clean and comfortable. Breakfast at the Bistro was affordable and portions were plenty. Would definitely stay here again, and recommend to all traveling through the area. "

"Spotless room, awesome staff and the food at Mash + Oak was Amazing!!!!"

"Excellent as always!"

"Enjoyed the stay"

"Excellent value along with personable and professional employees. "