Search Hotels in Bear Lake Reserve, Tuckasegee

"The hotel was very clean and an affordable price. I will definitely book again. "

"Everything was as it should be. Clean and comfortable. "

"This was my second stay at this property, and unfortunately, my last. The first stay was, by far, much better. We stayed for two nights on this second trip. Pros: Good breakfast, River room views are beautiful, Property is conveniently located to various eateries and highways. Cons: Upon check-in, we found that the body wash dispenser in the shower was empty. I called the front desk to request a replenishment and was told that she would contact Housekeeping. However, after 45 minutes of not receiving it, I was on my way to the front desk and found a housekeeping employee and told him about the situation. He replaced it right away but told me that the front desk never contacted him. Our second negative involved the housekeeping staff not changing the towels left on the floor in the bathroom. We returned at approximately 4 pm after being out all day. I approached the front desk and asked if we needed to request that the room be cleaned, but was told no, and that it was automatically scheduled. I informed her about the towels not being changed out and she was surprised. She asked that I bring the dirty ones to the front desk and that she would happily change them out, which I did. I left the property thinking that the lack of detail and attention had diminished at the property and will consider other properties on my next visit."

"The room was clean with no signs of bugs. The facility is the perfect blend of rustic and tidy. "

"Was very very disappointed. I had a reservation for Saturday night. I called on Thursday night to cancel due to a family issue that was last minute. I was told they would cancel the reservation but had to charge me the nightly rate because it was too late. I said theres nothing you can do, they told me it was property policy no exceptions. This is the epitome of corporate greed, and shows why the world is in the shape its in. I personally will never stay at another Hampton Inn or Hilton brand hotel ever again. I would rather sleep in my car. The simple fact that they still charged me despite my calling 2 days ahead with a legitimate family issue and them not allowing anything to be done is simply disgusting!!"

"Exactly what we needed at a great price. I would recommend this property while exploring Maggie Valley."

"Everything was nice "

"I liked the atmosphere, design and restaurant dinner. Lunch and breakfast could be better"

"Clean room, mediocre breakfast. Good sound insulation - we didn't hear any traffic noise from the 4-lane highway nearby."