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"Was our go to whenever we visited Cleveland in Beachwood. The property use to be very clean. Now our room was not that clean. Sheets were coming off the bed, tables were on their last leg, stains on curtains, hallways didnt smell clean. We will be finding a new hotel to stay."

"Friday night there were kids lots of kids running thru the hall making loud noises I’m assuming there was a soccer tournament Saturday, because when I was checking out I seen a bunch of them in soccer ball uniforms @ breakfast. Therefore I checked out one day earlier, and they removed each door do not disturb signs off all the doors on the third floor. I would like to have a one day refund because I checked out one day early."

"Room was great, staff was super helpful and very friendly."

"Great hotel, clean and felt safe in the area."

"The property was close to my family, the breakfast was good although you might consider extending the hours from 930 to maybe 1030."

"The photos of this hotel make it look like a nice place and on arrival the hotel looks good from the outside. The problems start when you enter, the carpet at the door has a white furry water damage which i had hoped wasn’t indicative of the rest of the hotel, i was wrong! The staff on the front desk were very friendly and I feel sorry for them that they are let down by the condition of this place. Our booking was for 1 room for 2 adults and 1 room for 2 adults and 2 children. Arriving at 1am...

"Great property! Very clean and updated!"

"Our room smelled like sewage, also our shower leaked through the door and we had to clean up a big puddle of water that went outside of the bathroom and into the main room."

"Was able to check in early and the room was very cleaned and roomy. Would stay there again."

"I enjoyed the fact, the room layout was different when compared to other hotels I’ve stayed at"

"This is a recently renovated Comfort Inn. The lobby is welcoming and the rooms are exceptionally clean. The beds are super comfortable!!"

"The hotel was essentially located very easy to access off of the highway close to malls and food shopping. Friendly staff, however we were without hot water for our staff. We were told that the Water would be working and on but the next day, no hot water cold shower it is we didn't come for swimming, but the pool was also down. The room was clean fairly. I'm not too picky but their work a few things forgotten about woke up in the morning with a leaky toilet. We were always staying overnight so...

"Deben de quitar las alfombras de los cuartos o revisar el AA por que seaie teun aroma extraño. Por otro lado, deberían de declararlo libre de humo..."

"It was great for an over night stay, nothing fancy. The room was pretty clean, staff was nice, it was very quiet at night. Overall, we were satisfied with our stay, no complaints."

"The time I called for my shuttle, Louise pick me up 10 minutes later. The staff was completely courteous. My room was fresh clean the bed was nice. I overslept and Muhammad at the desk turn the shuttle around to get me and because of that I did not miss my flight! They went above and beyond!"

"Everything was excellent"

"Not fancy, but functional. All necessary amenities present and working correctly. Reasonably recently renovated. Seems to have many long-term residents, but they weren't any kind of problem. Minor nits: could use a second chair, elevator slow, mattress slides on platform bed at little too easily. Very good value for the price."

"Amazing hotel, newly renovated Not bad breakfast Good rooms Very nice staff"

"Stay was wonderful, staff was very polite and helpful. Room was clean. Parking was our only concern."