"I didn't like the fact that I booked a double room with two beds and my reservation clearly stated such; however the front desk agent stated it showed a king room in their system even when I showed her my receipt said double. She stated that it really didn't matter what my reservation indicated because she could not change it in her system. I called Expedia and I was assured that this issue would be rectified and they would send the hotel an email and a copy of my receipt. When I went back to...
"I didn't like the fact that I booked a double room with two beds and my reservation clearly stated such; however the front desk agent stated it showed a king room in their system even when I showed her my receipt said double. She stated that it really didn't matter what my reservation indicated because she could not change it in her system. I called Expedia and I was assured that this issue would be rectified and they would send the hotel an email and a copy of my receipt. When I went back to...
Celevia