"We absolutely hated the “pretend” Starbucks they claim they have. It’s not a Starbucks"

"Wonderful location right near Times Square. Accessible to people in wheelchairs with a lift to access steps in the front of the property. Staff were friendly and helpful. Highly recommend this establishment."

"I like the location and I felt secure in the going in and out of the building."

"Very clean and convenient"

"I had a fantastic experience with Public. Air Canada went on strike and only a few us arrived. We booked a suite and they accommodated us to a smaller room and refunded us for the bigger one. Unfortunately the first night, there were a couple fighting the room right next to us. And we told the hotel, ..."

"Love Arlo Midtown...great hospitality a d great location"