Find hotels in Bay Horse from ฿993

"This hotel is a tale of two halves, family area is not as fresh as the adult area. The conditions are not fit for purpose for a family and they really need to be looked at. Asked for my room to be cleaned again and was told cleaners are in at 4:30pm, and then when I got back it hadn't been touched apart from making the beds again. Camp bed had springs falling off it which I told reception and they just used the same one, so I had to make a floor bed for the kids (which they loved) but for the price this hotel is overpriced and unhealthy dirty. You can see dust skirts along the walls and under the camp beds, aswell as finding bottles still under the bed from the last occupant and a few other things. Reception staff just lost interest in the amount of people complaining and couldn't care. This place needs a huge overhaul and soon "

"Room was clean but bed is not comfortable and covers could of been bigger and better also pillows not comfortable. Breakfast was ok but would like to get breakfast myself and have more continental cake pan cakes etc for child. Think doors need to be changed as u come in as kept banging and dont help with son ats autism. Stuff was very helpful and prices was not to bad "

"Fantastic stay. Special thanks to Nathan, Martin an Colin."

"Would not recommend very run down properties only positive was the sea views Better hotels then this for not much difference in price Staff were friendly breakfast room new tables and decent chairs.but cobwebs and just did not appear nice Would be interested to know food hygiene rating Bread was in the original wrapping with everyone dipping in to get bread for toasting so gave that a miss Needs a full refurb everything bodged up but not to a decent standard at all Would not go again felt wasted the £100 plus for 1 night couldn’t wait to leave "

"Room was clean & very spacious but could do with update. I was disappointed as we had no shower and our view was a breeze block wall which made the room very dark. "

"Breakfast especially the hot food has limited options and no changes during the 3 nights stay. The rooms could be better given that it is 4 stars rating."

"Friendly staff, clean room, great indoor and outdoor pool, family friendly and great location "

"Staff were friendly and helpful. Breakfast was stellar and we had no problems charging our EV. Our Junior suite was perfect and the bed was quite comfortable after a long day of travel. Cheers from Canada!!"

"Loved this hotel. Only thing was the bathroom was so small. But overall a lovely friendly hotel."