Baumgartenberg Packages (Flight + Hotel)

Amazing went there for a party

There were 3 of us in the room. It was tight, but we managed. The room was cleaned daily. The breakfast was wonderful! The staff was good for the most part. Especially the maids and the guy who needed to unlock my safe!

If you are looking for a great hotel with the perfect location, go here. This hotel is in the heart of Times Square, so it is close to everything. The hotel is clean and comfortable as well as the staff are nice and helpful. One evening they even had fresh cookies at check in that you could have. We only went to 1 restaurant, so I can't really speak on those. There is a great fitness center if you need that. They have a ton of elevators, so we never really waited to go up or down and we were on the 39th floor. I would most definitely stay here again and again.

The nicest part of this hotel was the lobby and location other wise mid. The elevators were limited and slow. The AC in our room was outdated and did not cool. We got in late and the next morning a housekeeper knocked on our door at 9am and when we told her we did not need her services she insisted on us opening the door to give us towels. We had enough towels. We put the do not disturb door plaque and did not use housekeeping services for the rest of our stay. The sheet and the shower curtain had weird stains. I think there are nicer places to stay in this area for similar price. Would not stay here again or recommend.

The location was perfect. We were traveling with 2 adults and 2 kids so the room was kind of cramped, but the amazing rooftop deck made it worth it. If it were just the 2 of us it would have been excellent size. The staff were so friendly. Sandra was a gem when it came to checking us in and there was a maintenance guy who we didn’t get his name, but he was so nice and made sure he set up the sofa bed to be extra comfy for my nephew. He would greet the boys with high fives and that made them feel special. Because of the staff we would definitely stay here again in the future.