"Everything was good. Only isolated issue we had was the people parking at the charding station when they dont have electric car. I did mention to the nightshift staff this morning about having a sign posted to "Parking only for Electric cars to charge their vehicle." Its convenient to have at the hotel and we truly appreciate it and we were able to charge our rental more than once. Thank you. "
"It seemed like the room had not been stayed in for a while so the desk bench and towels had dust but everything else was fine. Bed was comfy and clean, no bed bugs, bathroom was clean, floors and mirrors were clean. Just a little dusty."
"Stayed during the Cincinnati Open. Drive to the event was quick and rady. The hotel is located in a nice wooded area across from a golf course. Staff was friendly and always available. "
"Things we liked: there were lots of food options for the complimentary breakfast, within walking distance of Rooster's (good food), fast and easy check in and check out, swimming pool was fun, too. "
"The hotel was just as we expected it to be . well staffed and clean. breakfast buffet was VERY nice and the gal kept refilling everything as it was used. SO quiet also and we were close to the lobby. I will return next year for the tennis tournament and stay there."
"My stay was excellent from start to finish. The rooms are newly renovated, beautifully furnished, and very comfortable. Everything feels fresh and modern, with all new furniture and thoughtful details. The amenities provided were great, and the Wi-Fi was fast and reliable. Breakfast was tasty with plenty of choices, and it was a nice way to start the day. What stood out the most was the kindness and hospitality of the staff — they truly make you feel welcome. Overall, this hotel is a perfect...
"The property and the service are great.
However the check in process was terrible as we had to call Expedia and have the payment sent to the hotel. The credit card was as denied even though I had already paid. This was a long complicated process and very frustrating. I expected to check right in with out hassle.
To make matters worse I was told the room would only cost 75.00 dollars if I had called the hotel directly. I will not be using Expedia in the future nor recommend it to others. "
