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"Front desk staff was very helpful, amenities were as advertised. Room was clean and we had a good nights sleep."

"Great location!"

"Nice typical HI Express. Be careful if you're making a left turn into the property as there is no left turn lane on this often busy stretch of road which could easily result in a rear end collision if you are waiting to turn in."

"Very nice property and nice staff"

"Excellent. "

"Staff was very friendly and helpful throughout our stay, which we appreciated. However, the room cleanliness could use improvement. There was visible mold buildup around the shower door/corner area, which made the bathroom feel less clean than expected. Hoping they can address the maintenance issues because the service itself was great."

"Room was not clean and very outdated. Customers were yelling at staff in the lobby every time we went downstairs because their rooms were dirty. Free breakfast/happy hour snacks were always empty and not refilled after multiple requests. Only good thing was the MTO omelet bar. The chef was very nice and professional. "

"Everything was , clean , attention, excellent. Thanks all the people working at this place. James"

"The staff and property were excellent. The pool was still closed for the season and we didn't eat the breakfast so can't comment on that. When we returned from Kings Island, my son opened our room door without a key card. How long our room and personal property was accessible, I don't know. When I went to the front desk, he immediately came with me to our room and reset the lock with a "watch" on his wrist. They have over 90 security cameras on property, but the fact that our room was not...

"Spacious room, comfortable bed, friendly staff, nice breakfast, easy free parking !"

"When we arrived at the property, we were notified that they are in the process of revitalizing the hotel, is that ok? We said sure - little did we know. The check in process was smooth. Upon entering the room it was ok at best, old beaten up, bathroom needed a better cleaning, but hey, it was a cheap room. Then we started finding the problems. The sink drained very slowly, the bottles were not all mounted in the shower & lights did not work. Upon return to the room for night 2 we found...

"Unfortunately, I became ill on the morning I arrived in Mason. I asked the young man working at front desk if he could check me in early (before 3pm) he worked with staff to get my room ready by 1:30. He was very helpful."

"The room was perfect and the view was beautiful. We could easily walk everywhere we wanted to go. We had a wonderful lunch in their restaurant. The marketplace had some good options when we got back from the ballpark after our game went into 11 innings Can’t say enough! We had a wonderful visit"

"Cool historic building with great views of the city. The room was just "ok." Hard floors everywhere in the room that left all of the kid's socks black on the bottom. HVAC in the room was hit or miss. Seemed like it would get a few degrees above where it was set before it would come back on. Made for a hot night with lots of waking up. Lock on the bathroom door was falling out of the wall and did not work. Not much of a restaurant on site. Do not expect to feed kids there."

"Staff were very friendly and helpful. Hotel is very clean. The breakfast was delicious."

"Great Hotel very clean staff was very friendly and helpful"

"We stayed here for one night, the hotel room was dirty, the carpets are very dirty and the whole place smelt like dirty mop water. Breakfast was supposed to be served until 10am but when we went to breakfast at 9:30am most of the hot food items were empty and when we asked the worker if she was going to come out to replace it with more she said no because they are closing soon. This made no sense!! There was still a half an hour left of breakfast. We heard many others around us say the same...

"Great value for this hotel, the breakfast was good and the amenities were nice (pool and fitness center). Would definitely stay there again."