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Pacific Palace Hotel

3.5 star property
Hotel with 2 restaurants, near Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Pacific Palace Hotel

Lobby
Exterior
Twin Room | Minibar, in-room safe, desk, soundproofing
2 restaurants, breakfast served
Poolside bar
Pacific Palace Hotel on vibrant Batam Island offers rejuvenating massages and aromatherapy at Adorabella Massage. Enjoy a poolside bar, nightclub, two restaurants serving all day, and complimentary WiFi in all rooms.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Gym
  • Room service
  • Laundry
The current price is ฿1,315
฿1,592 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Cabin Double Room

Cabin Double Room | Minibar, in-room safe, desk, soundproofing

Cabin Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Bidet
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Bidet
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Bidet
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Bidet
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Bidet
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
TV
Hairdryer
Bidet
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hair dryer, slippers, towels

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • Sleeps 3

Deluxe Twin Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

View all photos for Cabin Twin Room

Hair dryer, slippers, towels

Cabin Twin Room

  • Sleeps 2

View all photos for Cabin Double Room

Minibar, in-room safe, desk, soundproofing

Cabin Double Room

  • Sleeps 2

Sanrio Themed Family Suite

  • Sleeps 2

View all photos for Pacific Suites

Minibar, in-room safe, desk, soundproofing

Pacific Suites

  • Sleeps 4

Captain Room

  • Sleeps 2
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About the area

Map
JL Duyung Sei Jodoh, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • BCS Mall - 3 min drive - 3.0 km
  • Grand Batam Mall - 3 min drive - 2.6 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Morning Bakery - ‬9 min walk
  • ‪Golden Palace - ‬1 min walk
  • ‪Pacific Palace Cafeteria - ‬2 min walk
  • ‪RM Bundo Kanduang - ‬3 min walk
  • ‪Sate Kambing Jawa Asli - ‬5 min walk

About this property

Pacific Palace Hotel

Hotel near Harbour Bay Ferry Terminal
Nagoya Hill Mall is located near Pacific Palace Hotel, which provides a nightclub, a poolside bar and a corner/local shop. Treat yourself to aromatherapy, a body treatment or a facial at Adorabella Massage, the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • A children's pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), smoke-free property and a 24-hour front desk
  • ATM/banking services, luggage storage and a lift
Room features
All 180 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Slippers and sound-insulated walls
  • Electric kettles, daily housekeeping and desks

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8.2 out of 10, Very good, 291 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Athena Restaurant
  • Golden Palace
  • Neptune Lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Hotel Pacific Palace
Pacific Palace Hotel Batam
Pacific Palace Batam
Pacific Palace Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel Batam

Frequently asked questions

Does Pacific Palace Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Pacific Palace Hotel?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Pacific Palace Hotel on 9 Nov 2025 start from ฿1,315.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Hotel?

Self-parking is free at this property.

What time is check-in at Pacific Palace Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Pacific Palace Hotel?

Checkout is at 11:00 AM.

Does Pacific Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palace Hotel located?

Situated in Batam, this spa hotel is within 1 mile (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 miles (3 km).

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