Nagoya Hill Hotel sits in central Batam, offering convenient access to both Nagoya Hill Mall and Grand Batam Mall. Guests appreciate the outdoor pool for a refreshing swim, can rejuvenate in the sauna, or enjoy a pick-me-up at the on-site cafe.
Batam is home to Nagoya Hill Hotel Batam. Ocarina Park and East Coast Park are local attractions and those in the mood for shopping can visit Nagoya Hill Mall and BCS Mall. Visit our Batam travel guide
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Nagoya Hill Hotel Batam. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An outdoor pool and a children's pool
Free self-parking
A round-trip airport shuttle (surcharge), express check-out and express check-in
1 meeting room, luggage storage and a lift
Room features
All 232 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Banquet hall
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
LCD TV with premium cable channels
Food and drink
24-hour room service
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning
Desk
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: IDR 1000000.0 per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: IDR 160000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Nagoya Hill Hotel
Nagoya Hill Batam
Nagoya Hill
Nagoya Hill Hotel Batam Hotel
Nagoya Hill Hotel Batam Batam
Nagoya Hill Hotel Batam Hotel Batam
Frequently asked questions
Does Nagoya Hill Hotel Batam have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Nagoya Hill Hotel Batam pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nagoya Hill Hotel Batam?
Self-parking is free at this property.
What time is check-in at Nagoya Hill Hotel Batam?
Check-in begins at 2 PM.
What time is check-out at Nagoya Hill Hotel Batam?
Checkout is at noon.
Does Nagoya Hill Hotel Batam provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 160000 per vehicle applies.
Where is Nagoya Hill Hotel Batam located?
Situated in Batam, this hotel is within 2 miles (3 km) of Nagoya Hill Mall, Grand Batam Mall and BCS Mall. Harbour Bay Ferry Terminal and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 miles (5 km).
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Reviews
Nagoya Hill Hotel Batam Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 95 out of 187 reviews
10 - Excellent
95
Rating 8 - Good. 63 out of 187 reviews
8 - Good
63
Rating 6 - Okay. 17 out of 187 reviews
6 - Okay
17
Rating 4 - Poor. 7 out of 187 reviews
4 - Poor
7
Rating 2 - Terrible. 5 out of 187 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Mark
3 Nov 2025
Liked: Cleanliness, staff & service, amenities
Room was clean and tidy the staff and the amenities great. great location.
As always the accommodation was excellent. The welcoming staff from security to front desk with a smile and courteous. Love to spend time during the evenings at level 1 lounge was relaxing and great hospitality from the waiters. There are always room of improvements to focus on customer / guest attractions. Thank you will visit again if the pricing is wright.
Hamzah
Stayed 1 night in Jan 2026
6/10 Okay
Li Chin
7 Dec 2025
Liked: Cleanliness, staff & service
location is excellent. But bedsheets n towels need to b refreshed.. duvet got body smell
The hotel employees are well trained and informed about the hotel business, and they are all very friendly and helpful! A great place to visit and enjoy!
The hotel room is clean. Breakfast is excellent..Counter service at main lobby is effective and good..
I was on a stay for 2 nights at this hotel and everything was so good and up to standard....Definitely will go back to this hotel again.....
Hotel is clean and well equipped. Breakfast is good. Attentive wait staff. Centralised location to malls and ferry terminal.
Special kudos to hotel staff, especially the room service team.
Special shout out to front desk staff Ms Ani quickly assisted to troubleshoot an issue with my booking.
I will definitely return and strongly recommend to anyone visiting Batam.
Convenience of walking over to Nagoya Hill Shopping Mall.
Roland
Stayed 2 nights in Jun 2024
10/10 Excellent
JOSEPH ROBERT
22 Feb 2024
Liked: Amenities
First time staying in Nagoya Hills n it was fantastic. It was easy access to Nagoya shopping mall n there are lots of eateries. Breakfast was fabulous, lots of variety of food every day. Will stay again in Nagoya Hills.
JOSEPH ROBERT
Stayed 3 nights in Feb 2024
4/10 Poor
Muthu
19 Nov 2024
The location was good but the hotel are employing trainees and as such the rooms are not cleaned and maintained to a good standard.
I stayed there for 5 nights and every night I return my room something is missing such as bathroom mats.
Do they expect me to come at 1am in the morning and call reception to say these are missing.
The staff at reception were great Alejandro at the concierge was great.
The location is great and easy access to other places as well. The shopping mall is right beside the hotel. The breakfast spread is great and the food is delicious. Only thing is the TV in the room. No channels to watch. We only managed to find YouTube which is at very slow rate. We watched until we fall asleep because the channels keep pausing. Anyway we only stayed one night but the experience is still good. Will consider to come stay again next time. It’s a wheelchair friendly hotel. Good.