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"Very clean room . Location is good and staff are courtesy "

"Excellent hotel and extremely cooperative staff. Excellent location and a being a new hotel everything was in shape . The restaurant manager Ms. Salsa has been so warm & welcoming. Really an asset to have people like her around. I have repeated this hotel & it’s always a pleasure staying with them."

"Always my trusted home away from home when I'm in Batam. Good service and generally well maintained. "

"NTC Apartments Should state very clearly whether Tower A or Tower B available when someone is making booking. "

"Staff super friendly, interior no maintenance looks dull, blanket and toilet are dull too, beside these all is good, breakfast is good, pool is good and we enjoyed the stay! They just need to do well maintenance will do. As for location is not bad as the golden prawn seafood is 5min walk, and 6min walk to D’Sands and some new restaurants are nearby. "

"Clean"

"Check in was very inconvinience. Communicatiion break down. Should improve on this"

"We didn’t stay. We left for a hotel. Advertised 3 beds and instead it was 2 beds and a rolled up body pillow mattress with questionable stains trying to be passed off as a bed. Walls didn’t look clean, pillows yellow and a giant questionable stain on the main bed. When messaged they said they couldn’t accommodate us but then hotels contacted them and they jumped. Didn’t replace the sheets or pillows, only put a sheet in the body pillow. We said too late and left to a clean hotel. DO NOT BOOK. "

"House to small for 5 pax. Book for 5 pax but only get towel and other amenities for 4 pax. Location is great just beside the ferry terminal."

"The room condition is average. It will be good if there is a round of painting and also clean up the fridge, the kitchen as well as get rid of the ants in the toilet. The aircon is strong which is good. The kettle is working but take a long time to boil. The water pressure is good but the water heater can only provide moderately hot water. The rooms and hall are spacious and the location of the apartment is quite good, with Top 100 and some eateries within walking distance. The price is...

"La chambre etait tres propre, lendroit est bien située et tranquille. Les equipements sont neuf et fonctionne bien"

"Clean"

"Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it."