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Hotel Shivay Palace

3.0 star property
Daily manager's receptions turn stays into celebrations at this hotel with free WiFi and 24-hour front desk local insights.

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Hotel Shivay Palace welcomes travelers with vibrant colors and genuine hospitality. Guests stay connected with complimentary in-room WiFi while enjoying practical conveniences like dry cleaning services and expert assistance with tour bookings and tickets.

Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Room service
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The price is ฿1,042
฿1,094 total
includes taxes & fees
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Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 100
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately INR 70 for adults and from INR 39 for children
  • Early check-in fee: INR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Shivay Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Shivay Palace?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Shivay Palace?

Check-in begins at noon. Early check-in is available for a fee of INR 100 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Shivay Palace?

Checkout is at noon.

Where is Hotel Shivay Palace located?

This hotel is in Basti.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

2.0

2.0

Cleanliness

2.0

Amenities

2.0

Staff & service

2.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
¡El peor hotel en el que he estado en mi vida! Primero, nada más llegar, nos dicen que no tiene habitaciones, que nos vayamos a otro hotel. Tras discutir con ellos con la reserva ya pagada en Expedia, por fin nos dejan quedarnos (no lo entiendo, ¡sí tienen habitaciones!). Nos hacen rellenar un formulario de 4 páginas con mil datos, perdiendo media hora, cuando son las 11 de la noche y llevamos 8 horas en moto para llegar, cansadísimos. Cuando por fin nos llevan a la habitación, es un cuchitril de suciedad, con sábanas que no se han lavado desde que las compraron, un colchón como una tabla, y lo peor de todo, el aire acondicionado patético que no prácticamente no funciona, por lo que no pudimos dormir casi nada, sin para de sudar toda la noche. JAMÁS vayais a esta basura de hotel.
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Verified traveller

The hotel said they had not received my bookings evening though they confirmed it on email. The manager told me they were fully booked and we couldn’t stay there which I find hard to believe. The manager and his colleague even laughed a couple of times between themselves while this was going on. I found that insulting.
Stayed 1 night in Mar 2019