โรงแรมนี้ตั้งอยู่ในบาสกิงริดจ์ภายในระยะ 5 กม. จากศูนย์ข้อมูลนักท่องเที่ยว Helen C. Fenske, เขตอนุรักษ์พันธุ์สัตว์ป่า Scherman Hoffman และสวน Cross Estate ส่วนศูนย์การศึกษาด้านสิ่งแวดล้อม Lord Stirling Park และหอศิลป์ Farmstead Arts Center อยู่ห่างจากโรงแรมไปไม่เกิน 10 กม.
Walls were all scuffed. Furmiture was too big for the room you could not move. I was in a pet friendly room but my dog had no place to lie down.
The restaurant was far worse. Something was stuck in a bottle of whiskey and without washing his hands, the bartender stuck his finger in the bottle shoved the debris into the whiskey then poured the drink and served the customer.
The food was over salted rubber. I checked in at 7 pm and checked out before 10 pm the same night.
Very disappointed. I had high expectations.
All the staff was helpful and very friendly. The food in the lounge was very good as was the breakfast. There is some remodeling going on but it was not an issue. The pool and exercise area were better than most. The room was large and clean.
Amazing, gorgeous, beautiful, clean, comfortable!
One of the best hotels I've ever stayed in ... ever.
The area is serene and lovely... just don't accidentally turn into Verizon.
The only downside is the restaurant is ridiculously exorbitant. $4 for a mini bagel with cream cheese, what the heck.
Very beautiful location and resort. Fitness room was open 24 hrs and had great machines. Beautiful pool. Room was very clean and the bed was super comfortable; great linens too. We will definitely stay here again some time.
Stephen
ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
29 มี.ค. 2017
ไม่ชื่นชอบ: ความสะอาด
Verizon bought it & ruined it
Housekeeping is bad. Manager is bad. Chef & waiters are good, except on Mondays. Snow & ice removal is bad.
Greeted at the door and asked if I needed assistance and directed to front desk. Speedy friendly check in. I have been a Marriott platinum member my entire professional life but now that life is slowing down and more family focused I am taking a closer look at Wyndham properties now that I have had an exceptional first experience at a dolce property
My wife and I stayed for a few days in March 2017, because it used to be nice. Verizon bought it around the beginning of 2017, and now it's bad. Housekeeping is quite poor, and when I asked the manager about housekeeping I found the manager to be totally lacking in managerial skills and people skills. The manager went so far as to say our room wasn't cleaned all day, because we had used the Do Not Disturb Sign up until we had finished breakfast. Moreover, the toilet leaked. Even the outside maintenance was poor, leaving us with having to walk over or around ice slicks in the parking lot from a small snow storm days earlier. The only feature that wasn't bad was the staff in the dining room, but they have off on Mondays and the fill-in staff don't measure up. Now that the facility really is more a Verizon conference center rather than a hotel for the public, staying there feels like staying at the hotel in the movie The Shining.