Search Hotels Near Basin St. Station Visitor Information Cultural Center, New Orleans

"Very disappointing stay. The area around the hotel had a very strong trash smell throughout the streets nearby, which made the experience unpleasant. The valet service was especially disappointing. The staff was unfriendly, and when I requested my car, it was left near a trash area instead of the hotel entrance, with little assistance or communication. I had to carry and load luggage on my own, which was frustrating and inconvenient. On top of that, there was confusion regarding the pet fee, which added unnecessary stress to the stay. Unfortunately, this experience did not meet expectations."

"Staff was great! Very attentive!"

"My husband and I celebrated our 11th wedding anniversary here and it was Phenomenal. Great staff, great location"

"Room as described. Staff friendly and welcoming"

"The staff was very kind and helpful"

"Quiet and great location"

"Was a very clean hotel and staff was easy to find and helpful. Breakfast there was nice. From the restaurant to the food!"

"Check in and out process was very quick and efficient the property was clean and well maintained by the cleaning staff."

"Valet parking, front desk staff was so friendly and attentive. Room was cleanish. Kinda what I expected. Heavy traffic room due to location otherwise room clean. "