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"The room was good for my one night stay over. Hotel was a a bit tired looking in places. Good for the price though and a delicious cooked to order English breakfast plus a selection of continental items too. Staff friendly."

"The room was very clean, and the beds were very comfortable, although the room was small, and if you ended up stuck inside, you’d quickly become claustrophobic. Likewise, the picture used to advertise the hotel is not a picture of any public or restaurant space in the hotel building, but a picture of the pub/restaurant 150 feet away. There is no public space you can hang out in within the hotel building. The price could not be beat, however. The fan for the bathroom was totally ineffective and...

"I visited during the most recent heatwave. It was 35 degrees outside but the room was well prepared with the air conditioning on full blast which was a relief. I noticed that I didn't have any towels but this was quickly rectified and I was issued a drink voucher as compensation which was a nice touch. The room was mostly clean, the bins were emptied and the carpet looked hoovered. There was a bit of dust here (maybe due to the A/C?) and a bug or two there but nothing major."

"Convenient, quiet. "

"Great room - nice and quiet, great breakfast... hotel easy to get to from the Jubilee Line."

"Sehr nettes und hilfsbereites Personal. Sehr gutes Frühstück und lecker Essen im Restaurant. Rundum zufrieden mit dem Hotel."

"Room cleaning was not performed even on the day I requested in the morning at their reception."

"Great stay"

"Lakeside room had lovely view but room very dated with stale smell."

"Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful."

"Great hotel but if you plan on working while you’re there, don’t. The internet was absolutely terrible. Fine for an email or two but for any video or even non-video conferencing be prepared to cut out every minute or two. Incredibly frustrating. Otherwise a beautiful hotel with stunning city and Thames views with really great staff."

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"Nice size rooms and bed. Very comfortable and very good value"

"Lovely view from the breakfast room across the river to O2 Arena. Bedroom (standard) a good size, bath and shower in ours, much appreciated as we walked a lot and had very tired feet. Bed very comfortable with nice bedding, great aircon in room too. Breakfast was very good, plenty of choice and good quality produce. 10 minutes walk to East India DLR station. Morrisons local by station. Short walk to Canary Wharf with coffee shops and restaurants, we ate in Dishoom an Indian restaurant and found...

"Amazing hotel, clean, convenient wonderful"

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"Nice new property. Guests should note that room cleaning isn’t daily. Very friendly staff."