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"The restroom in my room was not cleaned , they said they would give me a night free do to the restroom being not.cloeaned"

"No Wi-fi,. The food was not refilled properly"

"We recently stayed at the Fairmont Hotel in Pecos while visiting from Dallas. The room itself was fine, but there were several issues that made our stay less enjoyable. The biggest disappointment was the breakfast. On one morning, when we arrived to eat, they were completely out of eggs and sausage, there were no plates available, and I had to ask the staff to prepare fresh food. The breakfast selection was very limited, with only eggs, sausage, and a few cold items offered. The day before,...

"Room was clean, shower was terrible no hot water to speak of, no coffee in the room, coffee in the lobby was terrible and Luke warm. Garbage over spilling outside in the can. Hotel needs some needed attention."

"Very nice hotel, the service is excellent, and the food and breakfast they offer are delicious."

"The room was clean and comfy. It was hot but yhe air conditioner kept the room very cool."

"The beds were comfortable. The room smelled clean. The staff was exceptional. But the room looked like it was falling apart. Tile was broken off the wall. And there was a cockroach. It looked like it has been remodeled poorly."

"The staff at the desk was so helpful and very friendly"

"Excellent property—clean with amenities. Friendly staff. "

"Small rooms"

"The Staff is SUPER Friendly and have a good sense of customer service; however the facilities are terrible in terms of cleanliness. I had to kill around 20 flies inside the room. I don't recommend this place for families because it poses a health risk."

"Good"